Director Food & Beverage

Job Description

Hilton Grand Vacations is now looking for a Director of Food and Beverage to join the team at Hilton Grand Vacations on the Boulevard!

We're looking for passionate individuals ready to bring their hospitality skills to life-or eager to learn and grow in a dynamic environment with real opportunities for advancement. Don't miss your chance to be part of something extraordinary!

In your role as Director of Food and Beverage you will be responsible for ensuring that the expectations of our owners and guests, along with HGV standards, are consistently met and exceeded. This role provides guidance to the F&B leadership team on staff and guest interactions, training, supervision, and the delivery and presentation of food and beverage services. The goal is to achieve the highest levels of productivity and efficiency.
Here's why you will love it here:

• Enjoy exceptional benefits, including comprehensive health care options starting day 1, a Travel Discounts Program with hotel rates worldwide, and an Employee Assistance Program that supports your well-being.
• Take advantage of numerous learning and advancement opportunities to fuel your professional growth.
• The company offers a Flexible PTO plan for managers and above that provides employees with ample time off to rest, recharge, and spend quality time with their loved ones.
• Benefit from a company culture that values work-life balance and family-friend
• Comprehensive 401(k) program with company match contributions to help secure your financial future.
• Exclusive employee stock purchase program, allowing you to invest in your future while benefiting from company growth.
• Additionally, a range of exclusive perks is available to enhance your overall employee experience and well-being.

Responsibilities:

• Provides coaching and counseling to team members in accordance with company policies. Schedules team members to align with business needs.
• Ensures all departmental activities are performed within the guidelines of appropriate policies and procedures and that all food and beverage Team Members are trained in food quality, sanitation, safety, departmental/resort policies and procedure and guest/owner service standards.
• Plans and develops procedures to improve operations. Establishes work priorities and departmental goals.
• Supports the GM with monthly forecasts and year-end financial reports of revenues, control of payroll and preparation of the yearly budget. Monitors expenditures to assure cost of goods sold and operating expenses are managed according to budget. Responds to monthly financial variances.
• Actively participates in daily F&B operations to assist with workload and address guest and owner inquiries related to F&B, retail, and resort services. Resolves issues arising from guest/owner concerns, inventory and supply challenges, staffing problems, and other unique requests and inquiries.
• Assist the GM to complete any capital projects in a timely manner within budget and make recommendations for following year requirements for retail.
• Maintains effective communication and coordination of F&B activities with other departments to ensure all standards are met in the areas of productivity. Ensures at the end of each shift that all F&B team members have completed daily checklists and shift closings are accurate.
• Develops menus and food & beverage marketing strategies, including the implementation of new seasonal menus and initiatives to drive revenue. Stays updated on marketing techniques, promotions, and emerging trends in restaurant and bar operations.
• Analyzes cost and revenue reports to forecast and make decisions to ensure profit maximization.
• Ability to handle additional tasks as needed or assigned by leader.

What are we looking for?

To fulfill this role successfully, you must possess the following minimum qualifications and experience:

• High school diploma or equivalent experience
• 5+ years of Food & Beverage/Restaurant experience
• 3+ years of management experience
• Servsafe Manager Certification
• Alcohol Awareness Training Certification

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Previous hotel/hospitality F&B experience
• Experience in handling operations operating under a Collective Bargaining Agreement (CBA)

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Responsibilities

Responsibilities:

• Provides coaching and counseling to team members in accordance with company policies. Schedules team members to align with business needs.
• Ensures all departmental activities are performed within the guidelines of appropriate policies and procedures and that all food and beverage Team Members are trained in food quality, sanitation, safety, departmental/resort policies and procedure and guest/owner service standards.
• Plans and develops procedures to improve operations. Establishes work priorities and departmental goals.
• Supports the GM with monthly forecasts and year-end financial reports of revenues, control of payroll and preparation of the yearly budget. Monitors expenditures to assure cost of goods sold and operating expenses are managed according to budget. Responds to monthly financial variances.
• Actively participates in daily F&B operations to assist with workload and address guest and owner inquiries related to F&B, retail, and resort services. Resolves issues arising from guest/owner concerns, inventory and supply challenges, staffing problems, and other unique requests and inquiries.
• Assist the GM to complete any capital projects in a timely manner within budget and make recommendations for following year requirements for retail.
• Maintains effective communication and coordination of F&B activities with other departments to ensure all standards are met in the areas of productivity. Ensures at the end of each shift that all F&B team members have completed daily checklists and shift closings are accurate.
• Develops menus and food & beverage marketing strategies, including the implementation of new seasonal menus and initiatives to drive revenue. Stays updated on marketing techniques, promotions, and emerging trends in restaurant and bar operations.
• Analyzes cost and revenue reports to forecast and make decisions to ensure profit maximization.
• Ability to handle additional tasks as needed or assigned by leader.

Qualifications

What are we looking for?

To fulfill this role successfully, you must possess the following minimum qualifications and experience:

• High school diploma or equivalent experience
• 5+ years of Food & Beverage/Restaurant experience
• 3+ years of management experience
• Servsafe Manager Certification
• Alcohol Awareness Training Certification

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Previous hotel/hospitality F&B experience
• Experience in handling operations operating under a Collective Bargaining Agreement (CBA)

About Us

What makes Hilton Grand Vacations unique?

There's nothing more rewarding than creating lifelong memories, for yourself and for others. And that's what you'll do with us. Through our inclusive culture of belonging, we value and celebrate the uniqueness of every individual who makes us who we are and is part of our amazing global community of more than 14,000 Team Members. They are the talented and brilliant people who deliver memorable experiences for our Members and Guests every single day through their commitment and passion for who we are and what we do. As an award-winning workplace, we pride ourselves on the positive impact we make in our industry and in the communities where we live and work. And we're dedicated to recognizing, rewarding and supporting every achievement, however big or small. It's all part of making incredible memories, together.

Find your path in a career that really matters, where you'll truly belong. Join our growing, innovation-driven team today.

About the Team

Be the heart of exceptional guest experiences by joining our resort operations teams. In each of our roles, from administration to recreation, you'll be making people's day every day. Whether you're creating a beautiful atmosphere at our properties and resorts, or delivering a warm and friendly spirit that ensures each interaction with our Club Members and guests is a special one-your role on our resort operations Team will be essential in making lifetime memories for our guests.