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Manufacturing ERP Customer Success Specialist

Steelhead Technologies Inc

Steelhead Technologies is seeking a Customer Support Specialist for our Calumet or Brighton, MI office. You will provide knowledge and technical support to customers via email, phone, text, Zoom, and occasionally in-person, building trust and driving feature adoption. You will engage with existing customers to identify issues, train users, and collaborate with cross-functional teams to ensure a smooth customer experience. Prior customer-facing experience is preferred. #J-18808-Ljbffr Steelhead Technologies Inc

Vacancy posted 2 days ago
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