Retail Store Manager

At T-Mobile we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant employee stock purchase plan 401(k) and access to free year-round money coaches. Thats how were UNSTOPPABLE for our employees!

Job Overview
As a Retail Store Manager youre ready to lead by example go All IN and rally & empower your team to give it their all in becoming the best in the world at connecting customers to their world.
Responsible for all operations of a T-Mobile retail store. Must be familiar with all aspects of retail including hiring scheduling training marketing assets prevention & team leadership. Primary point of contact for employees of the retail store.

Job Responsibilities :

• Complete observations of store employees interactions with customers including feedback to be used in development training and coaching conversations ensuring assigned team trainings are completed on time.
• Assist with customer-related issues that would positively impact the customers experience within the T-Mobile brand & expectations.
• Own store success and take ownership for store employees work-related needs store leadership staffing and scheduling maintaining labor controls marketing loss prevention and all other store functions.
• Support operational excellence by observing every store function monitoring sales and inventory manage sales tracking and implementing new store programs and initiatives.
• Maintain a neat clean organized store environment at all times.
• Seek to hire store employees who are passionate about building long-lasting customer relationships and are fired up about the T-Mobile Brand and digital technology.
• Support your team through development training and mentoring driving behaviors that will lead to earning a place in our customers hearts and store employee success.
• Lead by example staying up to date on the latest products services training and leadership best practices to remain an expert resource to your team.
• Support team initiatives and create an inclusive environment
• Responsible for the overall productivity results in the store. Drive operational efficiencies to help minimize risk and protect the stores assets. Deliver financial results based on key performance indicators. Identify ways to manage and control store expenses.
• Show your team youre invested in their success through personalized performance management plans and conversations as well as celebrating achievements through recognition.
• Ensure store employees meet and/or exceed defined monthly success measurements
• Meet or exceed sales goals for the store.

Education :

• High School Diploma/GED Req
• Bachelors Degree Pref

Work Experience :

• 2-4 years Management experience in retail sales Req
• 2-4 years Sales & sales management experience Req

Knowledge Skills and Abilities :

• Communication Req
• Microsoft Office Req
• Store Management Req
• Store Operations Req
• Customer Service Req

Licenses and Certifications :

At least 18 years of age
Legally authorized to work in the United States

Travel :
Travel Required (Yes/No):No

DOT Regulated :
DOT Regulated Position (Yes/No):No
Safety Sensitive Position (Yes/No):No

T-Mobiles Commitment

Total Target Cash Pay Range: $73600 - $132700 inclusive of target incentives

Base Pay Range: $55200 - $99525

The pay range above is the general base pay range for a successful candidate in this role. The successfulcandidates actual pay will be based on various factors such as work location qualifications andexperience so the actual starting pay will vary within this range. To find the pay range for this rolebased on hiring location T-Mobile employees in regular non-temporary Retail and Business Sales roles are eligible for monthly or quarterly sales incentives.

At T-Mobile our benefits exemplify the spirit of One Team Together! A big part of how we care for one another is working to ensure our benefits evolve to meet the needs of our team members. Full and part-time employees have access to the same benefits when eligible. We cover all of the bases offering medical dental and vision insurance a flexible spending account 401(k) employee stock grants employee stock purchase plan paid time off and up to 12 paid holidays - which total about 4 weeks for new full-time employees and about 2.5 weeks for new part-time employees annually - paid parental and family leave family building benefits back-up care enhanced family support childcare subsidy tuition assistance college coaching short- and long-term disability voluntary AD&D coverage voluntary accident coverage voluntary life insurance voluntary disability insurance and voluntary long-term care insurance. We dont stop there - eligible employees can also receive mobile service & home internet discounts pet insurance and access to commuter and transit programs! To learn about T-Mobiles amazing benefits check out .

Never stop growing! As part of the T-Mobile team you know the Un-carrier doesnt have a corporate ladderits more like a jungle gym of possibilities! We love helping our employees grow in their careers because its that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity youre living our values while investing in your career growthand we applaud it. Youre unstoppable! T-Mobile USA Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age race ethnicity color religion creed sex sexual orientation gender identity or expression genetic information national origin religious affiliation marital status citizenship status veteran status the presence of any physical or mental disability or any other status or characteristic protected by federal state or local law. Discrimination retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated. Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process please let us know by emailing or calling 1-. Please note this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

Required Experience:

Manager