HVAC Commercial Service Technician

Job Description Job Description Description: Diagnose, maintain and repair heating and cooling units for both commercial and residential customers. Perform repairs of mechanical and electrical components of these systems. * Demonstrate excellent customer service skills with a desire to exceed customer expectations * Travel to job sites within service area; work with dispatch to ensure schedule is maintained and delays are properly communicated * Maintain good working order of company vehicle, report any mechanical issues * Maintain proper stock, parts, tools and safety equipment in company vehicle * Diagnose diverse service issues, obtain necessary replacement parts; explain fully to customer what the issue is and what corrective action has been taken * Participate in company provide training opportunities on latest industry technologies * Identify and report potential opportunities for additional business (newer system, service contracts and additional services other duties as assigned * Maintain a regularly punctual attendance record, fill out daily timecard accurately * Adhere to all company safety rules and regulations * Accuracy of paperwork, labor hours and materials charged to customers * Limit number of warranty callbacks on workmanship, or incorrect diagnosis. * Maximize number of sales leads, maintenance contracts and product sold * Regular use of personal protective equipment * Come to work ready to work with proper tools and attire * Willingness to invest time in training seminars and classes * Cleanliness and organization of company vehicle and worksite (customer's homes) * Effective communication with dispatchers Requirements: * Valid driver license and clean driving record, insurable by company insurance * Ability to work nights or weekends, on a rotating basis, to service emergency needs of our customers * Possess excellent time-management and communication skills * Ability to lift, push or pull up to 100 lbs. * Ability to work outside in a wide range of temperatures * Demonstrate mechanical aptitude * Willingness to further develop skills through training seminars and classes * Must be able to pass pre-employment drug screen * Possess or have the ability to acquire EPA certification * Ability to interpret wiring diagrams and blueprints * Basic written and verbal English language communication skills * Strong analytical thinking skills with high attention to detail * Minimum High School diploma, GED or equivalent * 5 + year's experience troubleshooting, maintaining and repairing diverse HVAC issues * Possess or have the ability to acquire Low Voltage Energy License