Sr. Incident Response Analyst

Company OverviewDocusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).What you'll doWe are looking for highly motivated and skilled CSIRT Investigators to join our dynamic security team in the United States. You will be at the forefront of identifying and investigating security incidents, and contributing to the continuous improvement of our incident response capabilities. This role requires a strong technical background, participation in on-call rotations, excellent analytical skills, and a proactive approach to cybersecurity.This position is an individual contributor role reporting to the Sr. Manager of CSIRT.ResponsibilityLeverage AI and machine learning tools to enhance the efficiency of log analysis, alert triage, and threat huntingMonitor for and investigate security incidents involving AI/ML models, such as adversarial attacks, prompt injection, and model evasionCollaborate with detection engineering to develop and tune AI-based detection logic to improve SOC visibilityResearch and adopt emerging AI-driven security technologies to evolve CSIRT's proactive defense capabilitiesPerform initial triage and in-depth analysis of security alerts generated from our SIEM and other security monitoring toolsCorrelate events from various log sources to identify potential security incidentsDetermine the scope, severity, and potential impact of detected threatsConduct technical investigations into cybersecurity incidents, including malware analysis, phishing attacks, web application compromises, and insider threatsUtilize digital forensics techniques on data and endpoints to gather evidence and understand incident timelines and methodsSupport incident containment, eradication, and recovery efforts under the guidance of the CSIRT ManagerDocument incident findings, actions taken, and lessons learnedAssist in the development and refinement of threat detection rules to improve SOC visibilityParticipate in proactive threat hunting activities to uncover hidden threats within the enterprise environmentStay informed about the latest threat intelligence and emerging attack techniquesWork with SIEM and SOAR platforms to optimize alert processing and incident workflowsContribute to the creation and refinement of automated solutions for efficient incident response and reportingIdentify opportunities for automation to streamline security operationsCollaborate effectively with other security teams, IT, and business units during incident responseProvide clear and concise updates on incident status to the CSIRT ManagerContribute to post-incident reports and analysisMaintain working relationships with law enforcement when requiredJob DesignationHybrid:Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.What you bringBasic8+ years of hands-on experience in cybersecurity, with a focus on Security Operations (SOC) and/or Incident ResponseThe individual must be a U.S. Citizen, U.S. National or U.S. Person. Individuals outside of these categories are generally barred from having logical access to IL5 data or infrastructureExperience leading or coordinating responses to critical cybersecurity incidentsExperience with crisis managementExperience with SIEM tools (e.g., Splunk, QRadar, Sentinel) for alert analysis and log correlationExperience with EDR solutions and their role in incident investigationExperience with digital forensics principles and techniques and enterprise forensic solutionsExperience with scripting languages (e.g., Python, PowerShell, Bash) for automation and data analysisPreferredBachelor's degree in Computer Science, Information Security, or a related field or equivalent work experienceIndustry certifications such as CompTIA Security+, CySA+, GCIH, GCFA, or CEHExposure to cloud security concepts (AWS, Azure, GCP)Strong analytical and problem-solving skills, with a keen eye for detailExcellent communication skills, both written and verbal, with the ability to explain technical concepts clearlyAbility to work effectively as part of a team and independently under pressureWage TransparencyPay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience.Based on applicable legislation, the below details pay ranges in the following locations:California: $146,400.00 - $235,375.00 base salaryWashington: $140,100.00 - $206,775.00 base salaryThis role is also eligible for the following:Non-Sales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages and dependent on company performance.This role is eligible to receive Restricted Stock Units (RSUs).Global benefits provide options for the following:Paid Time Off: earned time off, as well as paid company holidays based on regionPaid Parental Leave: take up to six months off with your child after birth, adoption or foster care placementFull Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employmentRetirement Plans: select retirement and pension programs with potential for employer contributionsLearning and Development: options for coaching, online courses and education reimbursementsCompassionate Care Leave: paid time off following the loss of a loved one and other life-changing eventsWork Authorization Notice: Please note that we do not provide visa sponsorship or immigration support for this position. Applicants must already be authorized to work in the United States on a full-time, permanent basis without the need for current or future sponsorship.Life at DocuSignWorking hereDocusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal.We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.AccommodationDocusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at View email address on click.appcast.io you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at View email address on click.appcast.io for assistance.Applicant and Candidate Privacy NoticeStates Not Eligible for EmploymentThis position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.EEO StatementIt's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.EEO Know Your Rights posterJob SummaryLocation: US-CA-San Francisco | US-WA-SeattleCategory: SecurityPosition Type: Regular