Tool Service Technician

Tool Repair Technician

ITW Power Nailing is a division within the Construction Products segment, a global provider of premium nailing and fastening solutions. Our products are engineered to improve contractor productivity and elevate building quality across both new residential construction and remodeling projects. With trusted, category-defining brands like Paslode, we set the standard in wood-to-wood fastening systems—delivering performance, reliability, and productivity that professionals count on.

At ITW, we offer you a path for advancement, a competitive salary, and a comprehensive benefits package designed to help employees care for themselves, their families, and their futures.

Purpose of the Role

As a Tool Repair Technician, you are responsible for performing repairs on products returned from the field to provide a fully functional unit that meets safety and quality standards. You play a critical part in ensuring customer satisfaction through reliable and efficient service. We are looking for an individual that can collaborate effectively with team members and contribute to team discussions and continuous improvement initiatives.

Hours of Work

Monday through Friday, 6:00 a.m. to 2:30 p.m., with overtime required as needed.

Key Responsibilities

• Inspect, repair, and refurbish tools from different product lines while meeting daily work goals.
• Help with the setup, support, and servicing of new tools.
• Repair and refurbish tools to meet quality standards while minimizing defects.
• Follow quality guidelines and support efforts to improve processes.
• Help receive shipments and deliveries. Unpack tools, parts, and returned items from Home Centers.
• Maintain a clean, organized, and hazard-free work environment.
• Enter data accurately into the system and keep records up to date.
• Perform all work safely and follow ITW health and safety guidelines.

Qualifications

• High school diploma or equivalent (GED).
• At least two years of relevant experience in roles that require troubleshooting and mechanical aptitude.
• Experience using a variety of hand tools and measuring equipment.
• Ability to perform work and manage workloads independently.
• Must be able to lift and/or move up to 18 lbs. and occasionally lift and/or move up to 70 lbs.
• Detailed knowledge of tools across the multiple product lines serviced by the facility is a plus.
• Ability to communicate effectively in English, both verbally and in writing.

The hourly range for this position is $23.80 - $26.00. Please note that this salary information serves as a general guideline. Company considers various factors when extending an offer, including but not limited to the scope and responsibilities of the position, the candidate's work experience, education and training, key skills, as well as market and business considerations. In addition, our benefits include paid vacation, sick, holiday, and parental leave. For more details, visit our Benefits page.

ITW is an equal opportunity employer. We value our colleagues' unique perspectives, experiences and ideas and create workplaces where everyone can develop their careers and perform to their full potential.

As an equal employment opportunity employer, ITW is committed to equal employment opportunity and fair treatment for employees, beginning with the hiring process and continuing through all aspects of the employment relationship.

All qualified applicants will receive consideration for employment without regard to race, color, sex, gender identity, sexual orientation, religion, national origin, age, disability, protected veteran status or any other characteristic protected by applicable federal, state, or local laws.