Receptionist (PT)

Receptionist Position

Central Florida Behavioral Hospital is a 174-bed, private psychiatric center located in Orlando, FL. The hospital provides 24-hour emergency services. Central Florida Behavioral Hospital offers a full continuum of care including inpatient treatment services for children, adolescents and adults; and partial hospitalization, intensive out-patient and ECT services for adults. Our treatment philosophy is based on a team approach that treats patients with dignity and respect, while delivering high-quality care.

Position Summary

The Receptionist is responsible for greeting and assisting visitors and patients, answering the switchboard, managing mail, documenting incoming deliveries, and providing clerical support as assigned. Assists in the facilitation of safety and security initiatives including announcing codes, assuring visitor sign-in/out, reviewing and documenting patient belongings, and identifying escalation issues in the reception area.

Job Duties

• Answers telephone in a timely manner and directs the caller to the appropriate department or employee.
• Greets visitors to the building, creating a warm and welcoming environment.
• Determine reason for visit.
• Assure sign-in/out procedures are followed and temporary badges created as needed.
• Manages patient visitation to ensure appropriate process are followed such as number/age/relation of visitors, collecting personal belongings, etc.
• Accepts, reviews and documenting patient belongings. Notifies appropriate staff to ensure timely delivery to unit/patient.
• Receives, sorts and forwards incoming mail. Maintains and routes publications.
• Coordinates the pick-up and delivery of express mail services (FedEx, UPS, etc.)

Benefit Highlights

• Challenging and rewarding work environment
• Competitive compensation & generous paid time off
• Excellent medical, dental, vision and prescription drug plans
• 401(K) with company match and discounted stock plan
• SoFi student loan refinancing program
• Career development opportunities within UHS and its 300+ subsidiaries!

About Universal Health Services

One of the nation's largest and most respected providers of hospital and healthcare services, Universal Health Services, Inc. (UHS) has built an impressive record of achievement and performance. Growing steadily since its inception into an esteemed Fortune 500 corporation, annual revenues were $15.8 billion in 2024. UHS was again recognized as one of the World's Most Admired Companies by Fortune; listed in Forbes ranking of America's Largest Public Companies. Headquartered in King of Prussia, PA, UHS has approximately 99,000 employees and continues to grow through its subsidiaries. Operating acute care hospitals, behavioral health facilities, outpatient facilities and ambulatory care access points, an insurance offering, a physician network and various related services located all over the U.S. States, Washington, D.C., Puerto Rico and the United Kingdom.

Qualifications

Ability to pass a Level 2 Background Investigation. Please visit the following link for more information: High School graduate or equivalent required. Two (2) years receptionist secretarial required. One (1) year experience in the health care field preferred. Must have a pleasant voice and excellent telephone manners. Must be proficient in Microsoft Office. Have the ability to prioritize multiple assignments simultaneously and must be able to deal professionally and diplomatically with all staff and the general public. Must have ability to utilize confidentiality and tact in the disposition of daily and assigned projects and all other facets of the position.

Schedule: Wednesday- Friday: 2PM - 8 PM & Rotating Saturday: 9AM - 6 PM Must be available to attend the full hospital and departmental orientations: Week 1: M-F 8 AM - 5 PM

EEO Statement

All UHS subsidiaries are committed to providing an environment of mutual respect where equal employment opportunities are available to all applicants and teammates. UHS subsidiaries are equal opportunity employers and as such, openly support and fully commit to recruitment, selection, placement, promotion and compensation of individuals without regard to race, color, religion, age, sex (including pregnancy, gender identity, and sexual orientation), genetic information, national origin, disability status, protected veteran status or any other characteristic protected by federal, state or local laws. We believe that diversity and inclusion among our teammates is critical to our success.