Senior Manager, Digital Acquisition, Cards and Business Banking

Application Deadline:09/16/2026Address:33 Dundas Street WestJob Family Group:MarketingThe Senior Manager, Digital Acquisition (Cards & Business Banking) leads the digital acquisition strategy and execution for BMO's Credit Cards and Business Banking portfolios. The role is accountable for driving customer growth, acquisition efficiency, and revenue generation through the development and optimization of integrated digital acquisition programs across paid media, owned channels and emerging acquisition platforms.As the Digital Acquisition lead for Cards and Business Banking, the Senior Manager translates portfolio objectives into measurable acquisition outcomes, leveraging first-party data, audience activation, advanced measurement, testing frameworks, and AdTech/MarTech capabilities to maximize performance. The role leads a team of digital marketing professionals and partners closely with marketing, product, analytics, technology, channel, agency, and line-of-business stakeholders to deliver industry-leading acquisition results and continuously evolve BMO's digital marketing Leadership & People ManagementLeads a high-performing digital acquisition team, fostering a culture of accountability, collaboration, innovation, and continuous improvement.Attracts, develops, coaches, and retains top talent while creating opportunities for career growth and leadership development.Sets clear priorities, goals, and performance expectations, ensuring accountability and alignment to business objectives.Recognizes and rewards performance, supports employee development, and addresses performance concerns as required.Acquisition Strategy & PerformanceLeads the digital acquisition strategy and execution for the Credit Cards and Business Banking portfolios, driving customer growth, revenue generation, and acquisition efficiency.Accountable for end-to-end acquisition performance, including customer acquisition, conversion, marketing efficiency, return on investment, and revenue outcomes.Develops and executes acquisition roadmaps aligned to business objectives and growth priorities.Provides strategic advice and recommendations to marketing counterparts and leadership on acquisition opportunities, investment decisions, and performance improvement initiatives.Identifies emerging trends, market opportunities, and competitive developments to inform strategy and decision-making.Audience Strategy & ActivationDevelops audience acquisition and activation strategies leveraging first-party data, audience segmentation, and advanced targeting capabilities to improve acquisition efficiency and customer quality.Identifies opportunities to improve audience reach, personalization, approval rates, and conversion through data-driven targeting and optimization.Partners with analytics, audience, and marketing technology teams to strengthen audience intelligence and activation capabilities.Leverages customer and behavioral insights to improve acquisition effectiveness and deliver more relevant customer experiences.Campaign Performance & OptimizationLeads the planning, execution, optimization, and measurement of acquisition programs across search, social, display, programmatic, affiliate, partnership, and emerging digital channels.Acts as a subject matter expert in performance marketing and digital acquisition channels, providing leadership and guidance across the organization.Identifies opportunities to improve campaign performance, marketing effectiveness, and acquisition outcomes through continuous optimization.Oversees agency and external partner relationships to ensure successful delivery of business objectives and performance targets.Measurement, Reporting and Testing Establishes measurement frameworks and success metrics that quantify business impact and support data-driven decision making.Reports on performance accordinglyChampions a test-and-learn culture through structured experimentation, incrementality testing, creative testing, landing page optimization, and audience testing.Defines business requirements for digital marketing measurement, reporting, and acquisition capabilities.Conducts and oversees analyses to measure campaign effectiveness, customer acquisition impact, revenue contribution, and marketing efficiency.AdTech and MarTech Innovation Maintains a strong focus on emerging AdTech, MarTech, AI-driven marketing capabilities, and industry best practices that can accelerate acquisition performance.Partners with marketing, technology, analytics, privacy, and digital teams to evolve acquisition capabilities and improve marketing effectiveness.Recommends and supports the implementation of new tools, technologies, processes, and operating models that drive growth and operational efficiency.Leads complex initiatives and change management activities associated with the adoption of new capabilities for the Cards and Business Banking businesses and ways of working.Stakeholder Management & GovernanceBuilds and maintains strong relationships with business, marketing, product, analytics, technology, and agency stakeholders.Influences and aligns stakeholders across multiple functions to achieve business objectives and strategic priorities.Ensures acquisition activities comply with applicable regulatory requirements, privacy standards, risk frameworks, and marketing policies.Operates as a trusted advisor and recognized subject matter expert, providing guidance to senior leaders and stakeholders across the organization.Qualifications7+ years of experience in digital marketing, performance marketing, customer acquisition, growth marketing, or a related field.Post-secondary degree in Business, Marketing, Communications, Analytics, or a related discipline, or an equivalent combination of education and experience.Demonstrated leadership in a complex, dynamic organization.Deep expertise in digital acquisition channels including paid search, paid social, display/programmatic, affiliate marketing, and emerging digital acquisition platforms.Strong understanding of digital marketing measurement, experimentation, digital analytics, audience activation, AdTech, and MarTech capabilities.Proven ability to leverage data, customer insights, and performance measurement to drive business decisions and acquisition outcomes.Experience influencing and partnering with senior stakeholders across business, marketing, analytics, technology, and external agency teams.Knowledge of financial services and/or experience working in a regulated industry is an asset.Salary:$85,500.00 - $185,000.00Pay Type: SalariedThe above represents BMO Financial Group’s pay range and type.Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group’s expected target for the first year in this position.BMO Financial Group’s total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: About UsAt BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world.As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.To find out more visit us at .BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process. To request accommodation, please contact your recruiter.Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.SummaryLocation: Toronto, ON, CANType: Full time