Clinical Supervisor: Wound

Overview At MercyOne, health care is more than just a doctors visit or a place to go when youre in need of medical attention. Our Mission is based on improving the health of our communities that means not only when you are sick but keeping you well. Employment Type Full time Shift Day Shift Description At MercyOne, health care is more than just a doctors visit or a place to go when youre in need of medical attention. Our Mission is based on improving the health of our communities that means not only when you are sick but keeping you well. MercyOne Central Iowa sets the standard for personalized and radically convenient care in the Des Moines metro area and surrounding counties. MercyOne Des Moines Medical Center, founded by the Sisters of Mercy in 1893, is the longest continually operating hospital in Des Moines and Iowas largest medical center, with 802 beds available. The hospital is one of the Midwests largest referral centers. With more than 7,000 colleagues and a medical staff of almost 1,500 physicians and allied health professionals, MercyOne Central Iowa is one of Iowas largest employers. MercyOne Des Moines Wound Care is part of MercyOne. MercyOne Wound Care helps you with chronic wounds that have not responded to traditional treatment due to diabetes, pressure ulcers, circulatory problems, burns or injury. The center includes a comprehensive staff of experts in a number of fields and is equipped with the latest technology that can accelerate the healing process, reduce the risk for infection and help patients avoid hospitalization. Want to learn more about MercyOne Des Moines Wound Care? MercyOne Des Moines Wound Care | MercyOne. Join the MercyOne Family! We are looking to hire a Clinic Supervisor. As a Clinic Supervisor at MercyOne, you will support the delivery of patient-centered care by overseeing clinical operations, guiding staff performance, and ensuring compliance with organizational policies and regulatory standards. This position fosters a collaborative and professional work environment, promotes continuous improvement, and ensures efficient clinic workflows. The Clinical Supervisor assists with hiring, training, and evaluating clinical staff, supports budget management, and coordinates with clinic leadership to implement protocols and operational changes. Through effective communication and leadership, they enhance the quality of care and patient experience across the clinic. Schedule Full time 40 hours a week M-F 7:30a-5:00p No Weekends or Holiday General Requirements Knows, understands, incorporates, and demonstrates the Trinity Health Mission, Vision, and Values in behaviors, practices, and decisions. Responsible for hiring, onboarding, coaching and appraising performance of specific clinical staff. Responsible for scheduling, orienting, training, and developing assigned colleagues. Responsible for reporting hours worked for payroll purposes. Works with individual clinic management to evaluate, monitor and enforce clinic specific protocols, procedures and objectives. Assists in a variety of clinic specific functions to facilitate effective and efficient flow of services throughout the clinic (i.e. reception, accounting, lab, and nursing). Ensures charging/reimbursement changes are integrated into every level of clinic operations by coordinating with the clinic team and monitoring outcomes. Promotes an environment of Patient Centered Care, building a team that promotes a positive patient experience with each encounter. Assists in the development of the clinic budget. Monitors utilization of staff and supplies and makes appropriate adjustments to meet the budget. Reconciles and/or prepares daily bank deposits. Monitors clinic specific compliance with MCI Policies implementing plans as needed. Reviews and makes recommendations to managers on possible revisions to the MCI policies. Promotes team concept among all staff in clinic. Utilizes effective verbal and nonverbal communication to ensure problems, possible solutions and final solutions are understood and accepted by all affected staff members and patients. Demonstrates functional knowledge of essential functions for the job classes that are directly supervised. Ensures mandatory education requirements for assigned staff are met, including mentoring and training of staff on changes in the health care environment. Schedules and supervises specific clerical personnel in the clinic. Participates in Performance Improvement activities as appropriate. Reconciles providers resource schedules. Maintains supply inventory and stocks supplies in various work areas. Demonstrates functional knowledge of essential functions for the job classes that are directly supervised. Monitors and maintains licensure certification requirements for assigned staff are met. Up to 49% of the role may be functioning in the capacity of staff. Work includes cross coverage in other clinic areas as team needs. Other duties as needed and assigned by the manager. Maintains a working knowledge of applicable Federal, State, and local laws and regulations, Trinity Healths Organizational Integrity Program, Standards of Conduct, as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical, and professional behavior. Education Must be comfortable operating in a collaborative, shared leadership environment. Required the ability to read, write, and understand the English language, and communicate effectively with patients, visitors, and colleagues while performing their job duties. Current license or certification as RN, LPN, or MA; or completion of approved training program in laboratory and registered as CLS, MLT or Radiologic Technologist. Two yearsxperience in a clinic/physician office. Basic Life Support (BLS) for the Healthcare Provider certified or obtained within three (3) months of hire. Acceptable credentialing bodies and certifications include American Red Cross CPR/AED for the Professional Rescuer and American Heart Association Basic Life Support. Proof of completion of Mandatory Reporter abuse training specific to population serve within three (3) months of hire. Knowledge of CPT codes, billing and collection practices, fee structures, and practice standards Computer proficiency including Word, Excel, and office management computer program experience Experience setting goals, defining objectives, and working directly with physicians Financial background including use of spreadsheets, preparing financial reports, analyzing financial information, and preparing budgets Extensive quality assurance background with a proven commitment to high standards of performance Experience with applicable state and federal regulatory agencies and occupational health safety laws governing clinic operations. Must possess a personal presence that is characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Trinity Health. Colleagues of MercyOne Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout the system! Visit MercyOne Careers to learn more about the benefits, culture, and career development opportunities available to you at MercyOne Health System circle of care. Our Commitment Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law. #J-18808-Ljbffr