Float Teller I

Float Teller I – Springfield Metro

The Float Teller I – Springfield Metro is responsible for providing a variety of customer service functions at various banking centers within the assigned region and as an interactive video teller. Provides exemplary customer service while processing a variety of financial transactions in a timely and accurate manner. Maintains security of assigned cash, balances each day's transactions, and verifies cash totals. Must be willing and able to travel to various banking centers as scheduled.

Essential Duties and Responsibilities

• Accountable for representing the bank in a courteous and professional manner; knowledgeable of 5 Winning Ways of Customer Service and implements on a daily basis.
• Responsible for balancing each day's transactions and verifying cash totals.
• Processes all Interactive Teller Machine transactions via video interaction efficiently and accurately while providing exemplary customer service and representing the bank in a courteous and professional manner.
• Processes all in person teller transactions efficiently and accurately with minimal errors.
• Maintains confidentiality of customer account information, security alarm codes, and general codes used within the assigned facilities. Ensures effective implementation of bank security policies and procedures, and attends annual BSA and Security training.
• Ensures full compliance with and implementation of all bank policies and procedures. Is familiar with and has working knowledge of appropriate banking regulations.
• Maintains regular and reliable attendance, punctuality and personal appearance. Reads, writes, and communicates in a clear and efficient manner via various types of correspondence, such as, in person, video interaction, phone, email, letters, etc. Adheres to all company policies and procedures, as well as all applicable banking rules, regulations, and laws (including BSA/AML).
• Performs any other related duties as required or assigned.

Education and Experience Requirements

• High school diploma or GED
• 0 to 6 months of related experience or training
• Prior banking or cash handling experience is preferred
• Regular use of desktop/laptop computer, basic operating systems, and specialized software systems.
• Basic experience with alphanumeric data entry, PowerPoint, Excel, and word processing
• Ability to add, subtract, multiply and divide
• Valid driver's license or the ability to travel to other locations as needed is required

Physical Requirements

• Highly repetitive and low physical activities.
• Highly repetitive type work which requires periods of concentration for varied time cycles as prescribed by the tasks.
• While performing the functions of this job, the employee is continuously required to talk or hear; regularly required to sit, use hands to handle or feel, reach with hands and arms; and occasionally required to stand, walk, climb or balance, stoop, kneel, crouch, or crawl.
• Occasionally required to lift and/or move up to 50 pounds.

At Great Southern Bank, we are willing to accommodate for those with reasonable requests. If you need assistance at any point during the application process (completing applications, interview prep, etc…), please contact Human Resources.

Great Southern Bank is proud to be an Equal Opportunity Employer, treating all candidates and employees equitably without regard to race, color, sex, religion, national origin, ancestry, age, disability, protected veteran status, gender identity, sexual orientation, pregnancy, or any other basis prohibited by law.

Monday - Friday, Variety; 8:30 AM - 2:30 PM, 12:00 PM - 7:00, 7:00 AM - 4:00 PM. Rotating Saturdays; 9:00 AM - 12:00 PM

Total Hours: 20-25

Requisition ID: 5956