Dispatcher / Office assistance

Job Description

Job Description

Job Overview  
We are seeking a detail-oriented and proactive, team player to join our team. The ideal candidate will play a crucial role in supporting daily operations, ensuring efficient communication, and assisting with various distpach, warehoure and administrative tasks. This position requires a strong ability to analyze information, manage transportation planning, and effectively communicate with team members and clients.

Job Responsibilities:

Working closely with drivers and dispatchers. Communicate with customers, dispatchers and drivers regarding delays, issues and updates. Assist with getting trucks dispatched & loaded. Track and verify truck locations prior to delivery. Verify product information including case counts, temperature readings and pallet counts on active loads Answer, screen and resolve incoming calls. Responsible for ensuring compliance with safety regulations, standards, and company policies. Will handle data entry, implement and audit safety regulations, and provide training to promote a culture of safety. You will also develop collaborative relationships with drivers, business partners, and contractors to prioritize and drive safety initiatives. Conduct onboarding and qualification of new driver applicants. Pull various safety reports daily, review them, and distribute them to the appropriate parties within the company. Verify invoice and payable are correct before closing loads. Assist accounting team with invoicing loads. Daily data entry, writing up files, scanning and filing.

Job Requirements: 

·         Data entry

·         Assisting in billing

·         Filing

·         Computer knowledge and proficiency (Windows based preferred)

·         Proficient with QuickBooks and MS Office (Outlook, Excel, Word).

·         Proficient use of Internet

·         Forklift operator experience Effective telephone skills

·         Bilingual preferred but not a requirement\

·         Strong organizational and interpersonal skills

·         Ability to prioritize and manage multiple work priorities

·         Excellent attention to detail

·         Positive customer service attitude

·         Accounting knowledge a plus

Qualifications  

• Experience or knowledge in transportation management, dispatching, or QuickBooks is a plus.
• Strong analytical skills with the ability to interpret data effectively.
• Excellent typing skills for efficient data entry and document preparation.
• Strong communication skills, both verbal and written, to facilitate effective collaboration.
• Ability to work independently as well as part of a team in a fast-paced environment.
• Previous experience in logistics is advantageous but not required.

Join us in this exciting opportunity where you can contribute to our team's success while developing your skills in a supportive environment.