Assistant Clinical Lead MA - Occupational Medicine Clinics Full-Time

*Employment Type:* Full time *Shift:* Day Shift *Description:* Summary
At Saint Alphonsus Health System, we are looking for people who are living out their calling. We want you to be passionate about coming to work, and challenged to achieve your potential. Living by these virtues, we pride ourselves on exceptional service and the highest quality of care.The Occupational Medicine Service Line is now hiring for a driven and personable Assistant Clinical Lead Medical Assistant!


Position Summary & Highlights:
* The Assistant Clinical Lead MA will assist in the coordination of the day-to-day back office operations focusing on customer service and physician/staff relationships at six (6) Occupational Medicine clinic locations: Emerald (W. Boise), STARs Worker Rehab (Boise Medical Center campus), Garrity (Nampa – near Nampa Medical Center), Caldwell Health Plaza, and Fruitland Health Plaza.
* This position will work alongside the Area Practice Manager and Lead Patient Service Rep and will assist with overseeing 8 clinical support staff (MAs and LPNs).
* *Please note requirements for the MA position as very specific. Please make sure you can meet the minimum requirements listed below before applying.
* CNA and EMT certifications will not count towards an MA certification.
What Will You Do:
* You will provide clinical leadership and assist the Area Practice Manager with the following:
* Mentoring and disciplining clinical staff as appropriate to their professional licensure or certification.
* Supporting staff education and development.
* Identifying methods of improving patient care.
* Regulatory compliance, education, and readiness.
* Instructing policies and procedures with clinical functions.
* Inventory management of all medical/surgical supplies
* Staffing schedules as needed.
* Competency and evaluation completion as indicated by their licensure or certification.
* Actively participates in network process improvement projects as delegated by the Practice Nurse Lead.
* Provides medical assisting care to an assigned patient population under the direction of a provider, RN, or LPN.
Specific Responsibilities for Occupational Medicine:
* Attend all required leadership meetings (lead nursing, regulatory, tracers/audits, ACC, harm reduction, and other meetings as assigned). Distill meeting content, evaluate its applicability to Occ Med, and coordinate with leadership to ensure SAHS and SAMG compliance.
* Manage documentation for a daily four-site morning huddle via Teams to ensure smoother operations and cross-clinic alignment.
* Conduct one-on-one meetings with clinical staff once a month and rounding in-person with clinical staff once a quarter.
* Develop and maintain clinic schedules.
* Independently manage staffing without access to the float pool, including covering sick calls, PTO gaps, and clinical staffing emergencies, filling these roles when needed.
* Assist with recruitment of new clinical openings, such as reviewing resumes and conducting interviews.
* Train and onboard all new clinical team members.
* Train staff on DOT and non-DOT drug screen collection.
* Schedule and coordinate breath alcohol technician (BAT) trainings.
* Oversee clinic processes including: vaccine ordering, medication/supply ordering and outdates, stocking and room setup, Joint Commission standards, and perform daily/weekly/monthly audits.
* Create, update, and maintain SOPs, EOPs, and clinical documentation.
* Staff and coordinate onsite events including: blood pressure checks, vaccination clinics, audiogram baselines and surveillance exams, and baseline and surveillance physical exams.
* Superuser for all essential clinic tasks (urinalysis, N95 fit testing, spirometry, audiometry, glucometer, etc.) including tracking and logging all competencies.
* Assist with WorkSTARS program including hiring, training, and developing new workflows.

An ideal candidate will:
* Be self-motivated, has strong communication skills and follow-through.
* Have strong organizational skills and be extremely detail oriented.
* Enjoy building teams and partnering with clinic leadership and physicians.
* Desire the ability to make decisions and take action in stressful situations, while providing outstanding customer service.
Work Schedule:
* 40 hours/week, Mondays – Fridays, 8:00am – 5:00pm
Locations:
* Home clinic is the West Emerald Clinic: 6051 W. Emerald St. Boise, ID 83704
* May be required to work at other Occupational Medicine clinic locations: STARs Worker Rehab (Boise Medical Center campus), Garrity (Nampa – near Nampa Medical Center), Caldwell Health Plaza, and Fruitland Health Plaza.
* Quarterly in-person rounding is required at the other clinic locations.
* Will occasionally work out of the Caldwell Clinic when space is available.

Learn More about Occupational Medicine Services:
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Minimum Requirements:
* High School Diploma or equivalent required at hire.
* MA certification required within 90 days of hire from one of the following Saint Alphonsus approved agencies:
* American Association of Medical Assistants (CMA)
* American Medical Technologists (RMA)
* National Healthcare Association (CCMA)
* National Center for Competency Testing (NCMA)
* National Association of Health Professionals (NRCMA)
* American Medical Certification Association (CMAC)
* National Phlebotomy Certification Examination (NPCE MA)
* Medical Assistant with Experience: 1 Year of MA experience OR Current MA Certification OR obtain or renew certification within 90 days from hire from approved credentialing agencies listed above.
* Basic Life Support for Healthcare providers certification from either AHA, ARC or the Military Training Network is required at hire.
* Previous clinical experience preferred.
* *Obtaining the MA certification typically requires completing an MA Program or working as a Medical Assistant for at least 1 year. See each of the credentialing organization sites for additional details. EMT and CNA certifications will not count towards an MA certification.
Highlights and Benefits When Saint Alphonsus takes care of you, you can take better care of our patients. We foster personal and professional growth and offer opportunities that empower our colleagues to develop their careers. Our belief in work-life balance compliments the natural beauty, diverse landscapes, and outdoor recreation lifestyle that is unique to Idaho and Oregon.
* We offer market-competitive pay, generous PTO, and multiple options for comprehensive benefits that begin on day one.
* Benefits for your future include retirement planning and matching, college savings plans for your family, and multiple life insurance plans that can change as your needs develop.
* We are proud to offer Employee Assistance Programs, tuition reimbursement, and educational opportunities to help you learn and grow.
Visit [ Therapist PRN) to learn more!
Saint Alphonsus Facility Information Saint Alphonsus Health System is a faith-based ministry and not-for-profit health system serving Idaho, Oregon, and northern Nevada communities. The health system boasts 4 hospitals, 609 licensed beds, and 73 clinic locations. Through innovative technologies, compassionate staff, and healing environments, Saint Alphonsus' goal is to improve the health and well-being of people by emphasizing care that is patient-centered, physician-led, innovative, and community-based.
* Forbes America's Best Large Employers 2025;
* Forbes America's Best Employers for Healthcare Professionals 2025;
* Top 15 Health Systems in the country by IBM Watson Health;
* The region's most advanced Trauma Center (Level II);
* Commission on Cancer Accredited Program through demonstrating an uncompromising commitment to improving patient survival and quality of life.
*Our Commitment *
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.