Medical Director

Job Description

Job Description

Job Overview

The Medical Director plays a crucial role in managing and overseeing all medical services and the quality of care provided at the center. This position ensures the smooth operation of daily activities within the facility, collaborating with clinic personnel to maintain a high standard of patient care. Additionally, the Medical Director is responsible for delivering medical services to patients and supervising the work of group providers, analyzing outcomes, and offering constructive feedback.

Key Responsibilities

Reasonable accommodations may be provided to assist individuals with disabilities in fulfilling the essential functions of this role.

• Leads various initiatives related to medical care delivery and clinical services, including cost management, utilization reviews, and quality assurance.
• Collaborates on the creation and regular updates of clinical policies, guidelines, and protocols that govern clinic operations and clinician responsibilities.
• Supervises risk coding and the completion of HEDIS quality metrics by group providers, providing necessary feedback.
• Engages in the recruitment and selection of medical providers and other clinic personnel.
• Plans, assigns, and directs tasks while evaluating and appraising provider performance.
• Takes responsibility for the quality of medical services provided to patients by monitoring care quality and appropriateness.
• Offers guidance and leadership regarding performance standards.
• Oversees clinical peer review processes.
• Supervises continuing professional education, in-service training, and the orientation of new medical staff.
• Contributes significantly to the formulation of care delivery policies and procedures.
• Manages documentation and care planning activities.
• Conducts periodic reviews of practice management functions.
• Addresses emergency situations as they arise.
• Ensures high standards of medical care by reviewing patient satisfaction survey results and addressing clinical patient complaints.
• Maintains compliance with OSHA, ACHA, emergency preparedness, infection control, and other regulatory standards for the clinic.
• Supports provider education, in-service training, and the orientation of new medical staff.
• Provides professional oversight for advanced practice nurses (ARNP) and/or physician assistants (PAs) under collaboration agreements.
• Manages issues related to provider behavior and impairment.
• Analyzes and develops improvement plans for adverse events and patient complaints arising from medical care.
• Leads physician governance committees, including the Medical Records Quality Committee, Infection Diseases Committee, and Adverse Events Committee.
• Participates in and leads future development initiatives for the organization.
• Delivers direct patient care within the clinic's scope of practice.
• Performs additional duties as assigned by the executive team.

QualificationsSupervisory Responsibilities

This role oversees all department employees and is accountable for their performance management and hiring processes.

Required Education

MD or DO degree from an accredited medical institution.

Required Experience

• A minimum of 2 years as a primary care physician and at least 1 year in a Medical Director role.
• At least 2 years of experience working with a diverse patient population, delivering high-quality, patient-centered programs that are cost-effective.

Required Licenses and Certifications

• An unrestricted medical license in the relevant state.
• Board certification in one of the primary care specialties.

Required Knowledge, Skills, and Abilities

A combination of education, training, and experience that demonstrates the capability to perform the outlined duties and responsibilities, including relevant work experience.

Preferred Qualifications

N/A

Financial and Budget Responsibilities

This position currently does not entail financial or budget responsibilities.

Languages

• Proficiency in advanced English is required.
• Spanish language skills are preferred.

Travel Requirements

Flexibility to travel as needed for business purposes is required.

Physical Demands and Work Environment

The physical requirements outlined here represent what an employee must meet to successfully perform the essential functions of this position.

• Extended periods of work at a computer and participation in meetings.
• Ability to travel periodically to clinics, market sites, and corporate meetings as necessary.
• Occasional on-site presence in clinical or operational settings, with potential exposure to healthcare environments (noise, temperature variations, patient interactions).
• Comfortable working in a fast-paced, multi-site healthcare organization.
• Reasonable accommodations may be made to assist individuals with disabilities in performing essential functions.

Environmental Conditions

Inside: Employees are subject to environmental conditions that provide protection from weather but not necessarily from temperature fluctuations. Noise levels may be sufficient to require shouting to be heard above ambient sounds.

Physical/Environmental Activities

Please confirm the frequency of encountering the following working conditions:

• Traveling to multiple locations for work (e.g., attending meetings, events, conferences): Occasionally (1-33% of the time).
• Exposure to outdoor weather conditions (cold, heat, wet, humidity): N/A.
• Exposure to outdoor or warehouse conditions (loud noises, vibrations, fumes, dust, odors, mists): N/A.
• Ability to ascend and descend ladders, stairs, or other equipment: N/A.
• Exposure to hazardous materials: Occasionally (1-33% of the time).