Host Publisher - NAIA
DineAmic Group
- Host Publisher - NAIA at DineAmic HospitalityBrought to you by DineAmic Hospitality and situated along the Chicago River in River North, NAIA is a sweeping Greek-Levantine dining destination inspired by the culture, cuisine, and hospitality of the Mediterranean. Led by internationally acclaimed Chef Athinagoras Kostakos, NAIA features vibrant mezze, fresh seafood, wood-grilled specialties, and an expansive beverage program in a stunning indoor-outdoor waterfront setting.Host Publishers are hospitality professionals responsible for managing the guest reservation experience while creating exceptional first and last impressions for every guest. In addition to traditional host responsibilities, Host Publishers serve as experts in OpenTable, utilizing the platform to maximize seating efficiency, manage reservations strategically, recognize VIP and repeat guests, optimize table utilization, and support restaurant revenue.This position requires extensive experience with OpenTable or a comparable reservation platform, exceptional organizational skills, strong communication, and the ability to make real-time decisions in a fast-paced, high-volume restaurant environment. Successful Host Publishers understand that every reservation is an opportunity to build guest loyalty while ensuring smooth dining room operations and balanced service for the team.**Essential Responsibilities + Duties*** Greet every guest with warmth, professionalism, and genuine hospitality.* Serve as the primary administrator of the restaurant's OpenTable reservation system.* Manage reservations, walk-ins, waitlists, and seating assignments to maximize table utilization and guest satisfaction.* Maintain an accurate and organized reservation book while proactively adjusting seating plans throughout service.* Utilize OpenTable guest profiles to recognize VIPs, repeat guests, special occasions, dining preferences, allergies, and guest notes.* Coordinate VIP arrivals, special requests, large parties, and celebrations with managers and service staff.* Strategically seat guests to balance server sections while maintaining efficient dining room pacing.* Monitor reservation trends, table turns, and dining room flow to maximize covers without compromising the guest experience.* Communicate continuously with managers, servers, bartenders, and support staff regarding table availability, pacing, reservations, and guest needs.* Manage guest wait expectations professionally while identifying opportunities to reduce wait times.* Answer phones professionally and assist guests with reservations, modifications, carryout inquiries, and general restaurant information.* Resolve reservation issues, seating conflicts, and guest concerns with professionalism while escalating complex situations to management when appropriate.* Process carryout orders and payments according to company procedures.* Document event and large-party inquiries through the designated inquiry platform.* Maintain cleanliness and organization of the host stand, entrance, lobby, and waiting areas.* Support service staff during peak business periods to ensure smooth restaurant operations.* Promote the restaurant's rewards program and guest engagement initiatives when appropriate.* Complete opening, running, and closing side work.* Follow all company policies, sanitation guidelines, and hospitality standards.* Assist with additional responsibilities as assigned within the scope of the role.**Minimum Qualifications*** 2+ years of high-volume restaurant host or reservation management experience preferred.* Significant experience using OpenTable is required.* Demonstrated ability to manage high reservation volumes while maintaining exceptional guest service.* Experience with Toast POS preferred.* Excellent verbal communication and interpersonal skills.* Ability to remain calm and make sound decisions under pressure.* Availability to work evenings, weekends, holidays, and other peak business periods.**Physical Demands + Work Environment:*** Ability to stand and walk for extended periods (up to 8+ hours per shift).* Occasional lifting of up to 20–25 pounds (menus, highchairs, small furniture adjustments).* Frequent movement in a fast-paced environment.* Ability to bend, reach, stoop, and twist throughout shift.* Must be able to move safely through dining area, including slick floors and tight spaces.**Core Competencies*** Accountability* Adaptability* Communication Skills* Emotional Intelligence* Integrity* Personal Development* Professionalism* Self-Management* Teamwork and Collaboration* Technical Proficiency with computers and POS systems**Benefits + Perks*** Paid Leave* Paid Sick Leave* Commuter Benefits* 401K + Match* Company-paid Employee Assistance Program* Food & Beverage DiscountsDineAmic Hospitality is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, genetic information, disability or protected veteran status.
- J-18808-Ljbffr DineAmic Group
Vacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the Host Publisher - NAIA in Chicago, IL vacancy
- ...Job Description Job Description Brought to you by DineAmic Hospitality and situated along the Chicago River in River North, NAIA is a sweeping Greek-Levantine dining destination inspired by the culture, cuisine, and hospitality of the Mediterranean. Led by internationally...SuggestedLocal areaShift work
DineAmic Hospitality
Chicago, IL2 days ago $75.05k - $120.16k
...We are looking for talented and highly motivated team members to join the growing group and help drive all aspects of executing publishing campaigns. The ideal candidate will have the ability to work both independently and collaboratively. A position on The Edit team...SuggestedTemporary workFreelanceWork at officeFlexible hoursPublicis Groupe
Chicago, IL4 days ago- ...Vice President, Enterprise Publisher Sales About the Company Innovative provider of monetization solutions for websites Industry Internet Type Privately Held, Private Equity-backed Founded 2015 Employees 201-500 Categories SAAS B2B...Suggested
- ...Hospitality and situated along the Chicago River in River North, NAIA is a sweeping Greek-Levantine dining destination inspired by the... ...during service. Communicate effectively with servers, hosts, kitchen staff, and management to support service flow. Complete...SuggestedShift workWeekend workAfternoon shift
DineAmic Hospitality
Chicago, IL2 days ago - PLEASE CLICK HERE TO SEE *ALL* OF OUR JOB OPENINGS!Enterprise Sales DirectorSeeking an Enterprise Sales Director to bring video measurement and optimization products to market. You'll work directly with the world's largest brands and agencies to help them eliminate waste...SuggestedRemote work
- ...Job Description Job Description Brought to you by DineAmic Hospitality and situated along the Chicago River in River North, NAIA is a sweeping Greek-Levantine dining destination inspired by the culture, cuisine, and hospitality of the Mediterranean. Led by internationally...Shift workWeekend workAfternoon shift
DineAmic Hospitality
Chicago, IL14 days ago - Zeta Actions is seeking a high-performing sales professional to drive the growth of our publisher and advertiser network. This role is ideal for someone with deep experience in performance marketing who enjoys developing new business, negotiating partnerships, and growing...
- Epsilon is seeking a Publisher Services Representative to review publisher applications and ongoing sites to maintain health and quality for Core Private Exchange. You will support clients, collaborate with teams, and help implement rapid onboarding and campaign selections...
- Epsilon is a global data, technology and services company powering the marketing and advertising ecosystem. We seek a Publisher Services Representative to review inbound publisher applications and oversee publisher sites to maintain health and quality within Core Private...
$150k - $300k
VP,Publisher Sales & Strategic Partnerships Manager - Zeta Actions About the Role Zeta Actions is seeking a high-performing sales professional to drive the growth of our publisher and advertiser network. This role is ideal for someone with deep experience in performance...- The N2 Company seeks a Territory Sales Manager to launch a BeLocal publication in your market and act as a local publisher, driving revenue, building partnerships with business owners, and shaping a magazine that reflects the heart of your community. Your first months focus...Work at officeLocal areaWork from homeHome office
- Epsilon, a global data, technology and services company, is seeking a Publisher Services Representative in Chicago to review inbound publisher applications and maintain the health and quality of Core Private Exchange. You will collaborate with our clients to provide excellent...
- ...re located in Oakbrook Center! Copy & paste the link below to learn more about our company! THE ROLE: Great Big Game Show hosts are world-class hospitality experts who are genuinely delighted to anticipate each individual guest’s needs, enthusiastically serve...Immediate startFlexible hoursShift workNight shiftWeekend work
The Escape Game
Oak Brook, IL12 days ago - Epsilon is a global data, technology and services company powering the marketing and advertising ecosystem. We seek a Publisher Services Representative to review publisher applications and existing sites, ensuring health and quality of Core Private Exchange while delivering...
- Epsilon is seeking a Publisher Services Representative to review inbound publisher applications and monitor partner sites to maintain the health and quality of Core Private Exchange. You will work closely with clients to provide excellent publisher support and partner with...
$19.5 - $20.5 per hour
A sightseeing company in Chicago is hiring a dual-role Server/Brand Ambassador for Tea Around Town. You will be the face of the brand, greeting guests and ensuring excellent service during tea experiences. The ideal candidate has a passion for hospitality and is open to...Hourly payLocal areaShift workTopView Group
Chicago, IL1 day ago- Flight Club Chicago is seeking an Ambassador to deliver a high-quality guest experience in a fast-paced, energetic atmosphere. You will greet guests, seat them quickly, assist with setup, and support tournament play and reservations while mastering our product knowledge...Part timeShift workAfternoon shift
$42.1k - $60k
...Job Title Publisher Services Representative Job Description How You'll Make an Impact As a Publisher Services Representative, you will be responsible for reviewing inbound publisher applications as well as reviewing existing publisher sites to maintain the...Temporary workFreelanceLocal areaFlexible hours- ...Job Title Host Job Description Ready to join a dynamic company in the hospitality and service industry where people help drive the success of the business? Since its inception in 1957, Invited has operated with the central purpose of building relationships and...Immediate startShift work
Invited Clubs
Chicago, IL1 day ago - ...LOCATION: AVEC WEST LOOP (615 RANDOLPH ST) REPORTS TO: GENERAL MANAGER FLSA: NON-EXEMPT POSITION SUMMARY: The host is responsible for setting the stage for exceptional accommodation and organization for the restaurant through telephone service, greeting...Local areaImmediate startFlexible hoursShift work
Avec
Chicago, IL3 days ago - ...guests, communities, and team members in a better place. Evolving —we embrace change and champion flexibility as we grow together. HOST Reporting to the Restaurant Leader, the Host ensures that our guests have a pleasant and memorable dining experience from the initial...Full timeAll shiftsFlexible hoursNight shiftWeekend work
New CHG US Holdings LLC
Chicago, IL2 days ago $9 - $12 per hour
...Host Position At California Pizza Kitchen At California Pizza Kitchen, R.O.C.K.S is our philosophy for a culture that rocks! For over 35 years we've built a culture of respect, amazing opportunities, open communication, acts of kindness, and epic service. Are you...Full timePart timeLive outFlexible hoursCalifornia Pizza Kitchen
Oak Brook, IL1 day ago- A dining service company in Chicago is looking for a professional assistant to support servers in the dining room and private dining events. Responsibilities include greeting customers, preparing dining areas, running food, and maintaining cleanliness. Ideal candidates...
Geis Companies Defunct
Chicago, IL4 days ago $22 - $25 per hour
Job Opportunity We are looking for warm and friendly greeters to assist in directing guests to their functions as well as facilitate coat check. Shifts vary from early morning to late evening. Perks and Benefits Competitive pay & a comprehensive benefit package...Hourly payFlexible hoursAfternoon shiftEarly shiftOnni Inc
Chicago, IL3 days ago- ...Join the Global Leader in Vibe Dining! As a Host/Hostess, you will be the first and last impression for our guests, ensuring they feel welcome from the moment they arrive until they leave. Your mission is to manage reservations, coordinate seating, and enhance the...Night shiftWeekend work
Benihana
Chicago, IL2 days ago - ...Host / Hostess / ReceptionPuttshack is looking to attract a diverse team of fun hospitality associates who care deeply about creating an elevated, one-of-a-kind guest experience. The Reception position is responsible for greeting guests with a warm welcome, guiding the...Full timePart timeImmediate startShift work
Puttshack
Oak Brook, IL2 days ago - ...Job Description Job Description JOB: HOST CASHIER **MUST BE AVAILABLE TO WORK WEEKENDS AND HOLIDAYS! ** SUMMARY : Responsible for coordinating the restaurant dining area and communicating his/her needs with the servers, bussers, and cooks to provide guests...Hourly payFlexible hoursShift workWeekend work
The Original Pancake House
Chicago, IL13 days ago - ...Host / Hostess / ReceptionPuttshack is looking to attract a diverse team of fun hospitality associates who care deeply about creating an elevated, one-of-a-kind guest experience. The Reception position is responsible for greeting guests with a warm welcome, guiding the...Full timePart timeImmediate startShift work
Puttshack
Oak Brook, IL4 days ago - ...Virtual Host Opportunity In these unprecedented times, we are looking for ways to connect. By becoming a virtual host you can fill that need while sharing your special talent and making an income. This is an opportunity to inspire people through online entertainment...Summer work
Paint Nite
Chicago, IL5 days ago - Job Description Job Description Host for afternoon weekends looking for good customer service, and responsable.Weekend work
Casa Tulum
Chicago, IL9 days ago
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Host Publisher - NAIA. Be the first to apply!
