Organizational Effectiveness Lead

Position: Organizational Effectiveness Lead Location: Detroit, MI About the Engagement We are seeking senior consulting professionals to assess and redesign a county government's enterprise governance and operating model. The engagement focuses on organizational effectiveness, governance, business process standardization, and executive decision making, with Workday serving as the enabling platform. Key Responsibilities Change Management Lead the design and execution of end-to-end change management strategies for program initiatives, including talent management, performance management, succession planning, and learning module rollouts. Conduct stakeholder assessments, change impact analyses, and readiness evaluations to identify risks and tailor change interventions for diverse employee populations. Build and sustain a change champion network across functional departments to reinforce adoption and surface feedback throughout the transformation. Monitor change adoption metrics and continuously refine strategies to address resistance, close readiness gaps, and drive sustained behavioral change. Partner with the Business Operations Leader to align change activities with project milestones, governance frameworks, and executive priorities. Training Design & Delivery Develop comprehensive, role-based training curricula for applicable Oracle modules. Consult on training materials including facilitator guides, participant workbooks, eLearning modules, quick reference cards, and job aids tailored to varying levels of system proficiency. Coordinate and consult on instructor-led and virtual training sessions, ensuring all impacted employees and managers are prepared for future changes. Advise and assess impacts to the enterprise with quarterly Oracle Cloud releases and ongoing system enhancements. Evaluate training effectiveness through post-session assessments, adoption data, and stakeholder feedback, and iterate on content to improve outcomes. Strategic Communications Build and execute comprehensive, audience-segmented communication plans that keep employees, managers, and senior leaders informed and engaged throughout all phases of the Oracle transformation. Evaluate high-quality communication materials including executive briefings, leadership talking points, department-level announcements, FAQs, and digital content. Manage communication cadence and channels to ensure consistent, timely messaging that reduces uncertainty and reinforces organizational confidence in the change. Collaborate with County leadership to craft strategic narratives that connect the Oracle transformation to organizational mission, values, and workforce priorities. Analyze ERP, HCM, EPM impacts to the workforce to identify trends, measure program effectiveness, and recommend process improvements. Evaluate functional documentation, standard operating procedures, and governance artifacts that support audit readiness and operational continuity. Collaborate with HR, IT, and cross-functional teams to drive continuous improvement across organizational effectiveness initiatives. Ensure data accuracy, compliance, and governance across all Oracle HCM applications and related workforce processes. Experience 7+ years of progressive experience in organizational effectiveness, change management, or Finance/HR transformation roles within complex, cross-functional organizations. Demonstrated experience designing and delivering change management, training, and communications programs for large-scale ERP or HCM system implementations. Experience working in public sector, government, or regulated environments strongly preferred. Proven track record of building and executing stakeholder engagement and change adoption strategies in multi-department organizations. Oracle SaaS (ERP, HCM, EPM) experience preferred Technical Skills Deep functional knowledge of Oracle Cloud modules and supporting business processes. Proficiency in instructional design methodologies and eLearning authoring tools (e.g., Articulate 360, Adobe Captivate). Experience with learning management systems (LMS) and digital communication platforms. Proficiency with Microsoft Office 365, including SharePoint for documentation and communication management. Familiarity with Agile or iterative project delivery environments. Exceptional stakeholder engagement and influencing skills; able to build trust and drive alignment across HR, IT, and business leadership without direct authority. Superior written and verbal communication skills; able to craft executive-level narratives and translate complex system and process changes into clear, compelling messaging. Strong analytical and problem-solving orientation; translates workforce data into actionable insight and program improvements. Highly organized and self-directed; manages multiple concurrent workstreams with precision and composure in a dynamic environment. Empathetic and people-first mindset; understands the human impact of organizational change and designs interventions accordingly. Certifications Prosci Change Management Certification or equivalent (required). Oracle Cloud Certification (strongly preferred). Lean Six Sigma (preferred). SHRM-CP, SHRM-SCP, or equivalent HR certification (an asset). Education Bachelor’s degree in either Human Resources, Organizational Development, Business Administration, Information Systems, or a related field required. Master’s degree in organizational development, HR Management, or a related discipline preferred. #J-18808-Ljbffr CyberX Info System