Assistant Store Manager

Create Your Experience of a Lifetime!

Come work and play in the mountains! Whether it’s your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world.

With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free Epic pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.

Candidates for year-round positions are reviewed on a rolling basis. Applications will be accepted up to 90 days after the posting date, or until the position is filled (whichever is first).

Job Benefits

• Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons

• MORE employee discounts on lodging, food, gear, and mountain shuttles

• 401(k) Retirement Plan

• Employee Assistance Program

• Excellent training and professional development

• Referral Program

Full Time roles are eligible for the above, plus:

• Health Insurance; Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)

• Free ski passes for dependents

• Critical Illness and Accident plans

Job Summary:

The role of assistant store manager is to assist in managing sales, staff, operational and merchandising functions of the store to attain maximum profitability, productivity, and a world class guest experience.

Job Specifications:

• Starting Wage: $25.00 /hr - $27.50 /hr

• Employment Type: Year Round

• Shift Type: Full Time

• Minimum Age: At least 18 years of age

• Housing Availability: No

Job Responsibilities:

• Generate sales, demonstrate and maintain a professional standard of guest service

• Assist Store Manager in maintaining an enthusiastic and professional standard of guest service

• Provide training resources for employees in POS, product knowledge, guest service, and sales

• Administer company policies and guidelines

• Assist Store Manager in communicating company values and goals to the employees

• Assist Store Manager in monitoring and controlling a daily payroll budget

• Maintain merchandising and cleanliness standards

• Manage inventory control and meet or exceed inventory goals

• Enforce company cash handling and other Loss Prevention policies and procedures

• Recruit and assist in maintaining a quality core staff

• Remain current on new industry products and trends; demonstrate knowledge of products

• Protect company assets through loss prevention techniques

• Maintain all company paperwork according to policies and standards.

Job Requirements:

• A minimum of 3 years of retail sales experience - preferred

• A minimum of 1 year of ski / snowboard rental management experience - preferred

• High school diploma or equivalent - required

• Proficient in Microsoft Office applications - required

• Ability to communicate frequently with co-workers and guests in accurate spoken and written English - required

• Excellent communications skills both written and verbal

• Self-motivated with the ability to multi-task

• Familiarity with rental and retail POS system - preferred

• Must be a team player and be able to handle fast paced stressful environment

• Possess the desire to offer the highest customer service standards to guests

The expected pay range is $25.00 /hr - $27.50 /hr. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.

In completing this application, and when submitting related documentation, applicants may redact information that identifies their age, date of birth, and/or dates of attendance at or graduation from an educational institution.

We follow all federal, state, and local laws including restrictions on child/minor labor. Minors hired into this position will not be asked or permitted to engage in any activities restricted to adult workers.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 517461

Reference Date: 09/11/2026

Job Code Function: Retail Ops