Security Officer Receptionist

Job Description

Job Description

Overview

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

As a Security Officer Receptionist in Chicago, IL , you will serve and safeguard clients in a range of industries such as Retail/Malls, and more. As a Front Desk Officer in a busy retail location, you will be the first point of contact for visitors, helping to create a welcoming atmosphere while supporting security-related awareness, access control, and communication. This role is ideal for someone who enjoys customer service and thrives in a people-first culture built on teamwork, integrity, and a reliable, innovative approach to daily operations.

Position Type: Full Time

Pay Rate: $19.00 / Hour

Job Schedule:

What You'll Do:

• Provide customer service by carrying out security-related procedures, site-specific policies, and/or appropriate emergency response activities at a busy retail location.
• Monitor front desk activity, greet visitors, vendors, and/or tenants, and help manage access in accordance with site protocols.
• Respond to incidents and critical situations in a calm, problem-solving manner, documenting details and communicating with property management and/or emergency services when appropriate.
• Answer phones, provide directions and information, and support lobby operations while observing and reporting unusual activity and/or maintenance concerns.
• Maintain accurate visitor logs, badge records, and incident reports to support daily front desk and security-related operations.

Minimum Requirements:

• Customer service experience is preferred.
• A guard card or license is preferred.
• CPR certification is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.
• Career Growth: Get paid training and access to career growth opportunities.
• Financial and Health Benefits: Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.
• Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information:

If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: