Controls Systems Technician Team Lead

About Us Johnson Controls, a global leader in thermal management, mission‑critical building systems, energy efficiency, and decarbonization, helps customers use energy more productively, reduce carbon emissions, and operate with the precision and resilience required in rapidly expanding industries such as data centers, healthcare, pharmaceuticals, advanced manufacturing, and higher education. For more than 140 years, Johnson Controls has delivered performance where it really matters. Backed by advanced technology, lifecycle services and an industry‑leading field organization, we elevate customer performance, turn goals into real‑world results and help move society forward. What we offer Competitive base salary and a comprehensive bonus program. Three weeks paid vacation in a calendar year, holidays, sick time, and three PTO days in a calendar year. Comprehensive benefits package including 401K, medical, dental, and vision care – Available day one. Extensive product and on‑the‑job/cross training opportunities. Encouraging and collaborative team environment. Dedication to safety through our Zero Harm policy. Providing scheduling and management support. JCI Employee discount programs (The Loop by Perk Spot). Check us Out: A Day in Life at JCI as a HVAC Controls Systems Technician What you do Under general supervision, oversees required day‑to‑day activities of field technician team and plans monthly technician routes. Analyzes team performance and recommends changes to ensure profitability, safety, and client satisfaction. Maintains customer satisfaction while balancing financial goals. Ensures safety compliance. How will you do it Supervises and provides leadership for assigned teams and ensures developmental plans are in place. Leads the execution efforts of assigned business, ensuring consistency of delivery systems and monitoring business plans. Coordinates the team’s work with sales to support all sales opportunities, including linkage to installation opportunities. Raises potential market opportunities to the attention of the appropriate branch or region resource for strategic direction. Ensures that serviced account portfolios achieve growth, proper profit levels, and customer satisfaction. Recommends and supports staffing requirements for the assigned business. Serves as a communication channel to share standard process strategies and results, enabling SSNA vision. Implements plans to comply with and monitors standards for HVAC operations, audits effectiveness of operations and makes changes to improve performance. Ensures contractual obligations are completed and customer satisfaction is achieved. Drives service and installation operational review meetings, reviewing bids and estimates for accuracy. Effectively applies branch workforce and management and deployment of overall resources. Analyzes operations processes and provides recommendations for improvements. Implements other managerial responsibilities, such as performance reviews and acquisitions consistent with established business strategy. Recruits, hires and retains operational staff; prepares and delivers clear performance expectations, performance reviews, and development plans for direct reports while teaming with the appropriate matrix functional manager. Ensures consistent coaching, including monthly one‑on‑ones, operational and financial reviews. Works with team leaders to ensure proper workforce and skill levels for successful and profitable execution of the business. Performs other duties related to customer satisfaction, deployment of pivotal initiatives to teams, development and maintenance of team business plans and account management of service customers. What we look for Required A minimum of five (5) years of progressive operational experience in HVAC services. Three (3) years of experience in a management role with responsibility for the productivity and development of others. Preferred Bachelor’s degree in engineering or business or equivalent working experience. Johnson Controls Metasys experience. Eight (8) years’ experience in an operational HVAC role with leadership responsibilities. Six Sigma Green Belt. HIRING SALARY RANGE: $90k - $130k (Salary to be determined by the education, experience, knowledge, skills, and abilities of the applicant, internal equity, and alignment with market data.) #J-18808-Ljbffr Johnson Controls, Inc.