Materials Services Associate (20/24 hrs.) Hilliard Branch

Position Details Job Title: Materials Services Associate (20/24 hrs./Non-Exempt/Part-time) Location: Hilliard Branch Starting Pay Range: $17.51-$21.53 hourly (commensurate with experience) Note: For internal candidates, pay adjustments are made in accordance with our Compensation and Salary Administration policy. Work Schedule Monday, Tuesday, and Thursday 4:00 – 9:00 PM Alternating Friday/Saturday shifts 1:00 – 6:00 PM Sundays: 1:00 PM – 5:00 PM (as assigned, 1-in-5) About the Position As a Materials Services Associate, you play a critical role in the library's operations by ensuring appropriate and efficient processing and distribution of library materials. You are responsible for accurately organizing and shelving library materials and providing basic customer assistance. What You’ll Do Process and sort materials accurately and efficiently; including returned materials, reserved items for incoming and outgoing delivery, expired reserved materials, and new materials. Check items in. Sort and shelve library materials and maintain shelves throughout location; including pulling materials for processing, shelf reading for accurate order of materials, shifting material to ensure appropriate distribution of materials, merchandising items, and straightening items on shelves. Meet accuracy and speed standards for shelving. Support location’s customer service plan by proactively greeting customers, answering basic directional questions in person and over the phone, locating or retrieving materials for customers, assisting customers with self‑service public technology, supporting the code of conduct, assisting location staff with program preparation, and making appropriate referrals. Maintain library collection by identifying and solving problems with library materials, performing cleaning of library materials, processing withdrawn and donated materials, pulling materials in poor condition from the shelves, sorting materials for delivery, maintaining customer reserve shelves, and processing various reports which involve searching for library materials. Help ensure that the location is neat, orderly, appealing and inviting to customers and staff and perform other clerical duties as assigned. Assist location staff in coordinating volunteer activities. Perform additional duties as assigned including serving on task forces, committees, etc. Minimum Qualifications Must be at least 16 years of age (work permit required for minors). Ability to pass an alphabetic and numeric sorting and filing test required. Ability to operate library technology including personal computer, email, software programs (e.g., Windows/Microsoft Office) and other job‑related equipment and systems. Ability to utilize reliable transportation to promptly report to job assignment and other locations, per job requirements. Ability to express self effectively and concisely, both orally and in writing. Working Conditions and Physical Demands The work environment involves everyday risks or discomforts that require normal safety precautions typical of such places as offices, meeting and training rooms, libraries, and residences or commercial vehicles (e.g., use of safe workplace practices with office equipment, avoidance of trips and falls, observance of fire regulations and traffic signals, and/or working in moderate outdoor weather conditions). Work requires occasional lifting or pushing of up to 100 lbs. and the frequent lifting or pushing of up to 50 lbs. Our Commitment to Diversity Open to all doesn’t just apply to our customers, it applies to our hiring practices as well. We put respect at the top of our values and that’s how we treat our candidates and employees. The Columbus Metropolitan Library is committed to equal employment opportunity and adheres to these principles in decisions regarding hiring. The Library does not discriminate against employees or applicants for employment based upon their sex, race, national origin, religion, age, disability, sexual orientation, gender, color, ancestry, military or veteran status, gender identity or expression, familial status, genetic information, or any other characteristic protected by federal, state, or local law. At Columbus Metropolitan Library, we are striving to build a workforce that is as diverse as the communities we serve. Learn more about Our Employee Experience: What We Offer A robust benefits package that supports your physical, mental, and financial well‑being. Comprehensive medical, dental, and vision plans to meet your healthcare needs. A qualified employer for Public Service Loan Forgiveness . Access to mental health resources and employee assistance programs for your peace of mind. Generous paid time off and leave options to balance your work and personal life. Participation in the Ohio Public Employees Retirement System (OPERS) and additional investment & savings plans. A variety of voluntary and supplemental insurance plans to complement your lifestyle. Comprehensive overview of our benefits: #J-18808-Ljbffr Columbus Metropolitan Library