Vice President of Fraud & Authentication - Community First Credit Union

Position Summary

Community First Credit Union is seeking a highly experienced executive to serve as Vice President of Fraud & Authentication. Reporting to the SVP of Payments, Fraud & Authentication, this role provides enterprise-wide leadership, strategy, and governance for fraud prevention, identity authentication, and Bank Secrecy Act programs. The position is responsible for protecting the credit union and its members by preventing, detecting, and mitigating fraudulent activity while ensuring full regulatory compliance. The VP also serves as the primary liaison on fraud-related matters with executive leadership, the Board (as applicable), auditors, regulators, and law enforcement, and promotes a culture of prevention, timely detection, and disciplined case management across all delivery channels. The ideal candidate brings 10+ years of progressive experience in fraud prevention, financial crimes, or related risk functions within a financial institution, including enterprise-level program accountability. A Bachelor’s degree in a relevant field is required; CFE, CFCS, or similar certifications are preferred.

Company Profile

Community First Credit Union, a state-chartered credit union founded in 1935 in a high school basement, has grown to become one of Florida's largest credit unions. With 24 branches serving over 188,000 members and holding assets exceeding $3 billion, it welcomes members from the greater Jacksonville area, including Palm Beach, Seminole, and Volusia Counties. The credit union positively impacts the community through charitable giving, volunteerism, and financial education. Committed to serving its members and community, it offers sophisticated financial products and services with local control and management, embodying the nonprofit, member-focused philosophy of the credit union movement.

Community Profile

Jacksonville, FL, located on the Atlantic coast of northeastern Florida, is the county seat of Duval County. Known for its 22 miles of beaches and year-round sunshine, Jacksonville offers a wide range of activities for everyone. Outdoor adventures, museums, family-friendly attractions, parks, and nature preserves are plentiful. The city is also renowned for its locally caught seafood and diverse array of restaurants that cater to various tastes. Jacksonville, FL, is a city characterized by its diverse neighborhoods and exceptional arts and culture scene, making it an ideal place to live, work, and raise a family.

Compensation

A comprehensive compensation package will be offered to the selected candidate.

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