QA Product Manager

The QA Product Manager based at our Tampa, Florida office plays a critical role in ensuring customer products meet the highest quality and compliance standards. As a dedicated quality advocate and subject matter expert, you will partner closely with internal teams and customers to support products across their full lifecycle. What you will get: A competitive compensation. In addition, below you will find a comprehensive summary of the benefits package we offer: Performance‑related bonus Medical, dental and vision insurance 401(k) matching plan Life insurance, as well as short‑term and long‑term disability insurance Employee assistance programs Paid time off (PTO) Compensation for this role will be determined by the candidate’s qualifications, skills, experience, and relevant knowledge. What you will do: Act as the primary QA point of contact and customer advocate, providing product‑ and process‑specific expertise throughout the product lifecycle Lead, review, and approve customer‑facing quality documentation, including Deviations, Investigations, Change Controls, CAPAs, Master Batch Records, Validation documents, APRs, and Product Specifications Coordinate cross‑functional teams and customer stakeholders to ensure timely and accurate review, approval, and execution of quality activities Develop and maintain Quality Technical Agreements, aligning quality systems, timelines, and expectations with customers Build strong customer partnerships through regular communication, meetings, and issue resolution, ensuring alignment and trust Generate and analyze quality metrics, trackers, and reports to communicate product and quality system health to management and customers Support customer audits and Health Authority inspections, contributing to continuous improvement and compliance excellence What we are looking for: Extensive relevant experience, ideally within a pharma cGMP setting Experience working in a QA role within a regulated pharmaceutical or medical device environment, supporting customer products and programs Strong working knowledge of FDA regulations and cGMP requirements, with the ability to apply them pragmatically Proven ability to make sound quality decisions, solve problems, and ensure compliance in a fast‑paced environment Excellent written and verbal communication skills, with the ability to build effective relationships across functions and with customers Demonstrated ability to manage priorities independently, handle fluctuating workloads, and deliver high‑quality outcomes At Lonza, our people are our greatest strength. With 30+ sites across five continents, our globally connected teams work together every day to manufacture the medicines of tomorrow. Our core values of Collaboration, Accountability, Excellence, Passion and Integrity reflect who we are and how we work together. Everyone’s ideas, big or small, have the potential to improve millions of lives, and that’s the kind of work we want you to be part of. Innovation thrives when people from all backgrounds bring their unique perspectives to the table. At Lonza, we offer equal employment opportunities to all qualified applicants regardless of race, religion, color, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other characteristic protected by law. #J-18808-Ljbffr Lonza