Retail Manager

Retail Manager

Working as Retail Manager, you will be responsible for the successful retail/cafeteria operation of Food & Nutrition Services under the direction of the Director of Dining Services.

Key Responsibilities:

• Plans and supervises special functions, maintains cash controls, payroll records, and oversees the hiring and training of our hourly team members
• Ensures customer satisfaction and good public relations through the safe and efficient uses of resources
• Directs staff to provide scheduled retail services in accordance with corporate policies and presentation standards
• Trains staff in customer service, proper portioning, cashier skills, and safety/sanitation
• Completes all daily, weekly or monthly reports as outlined in the corporate policies and procedures on a timely basis meeting all prescribed deadlines.
• Communicates effectively with all team members, patients and families
• Implements and maintains cash handling standards as outlined in the Corporate Policies and Procedures Manual to eliminate theft of services or Company funds

Preferred Qualifications:

• B.S. Degree in Food Services Technology/Management or related field; or A.A. Degree plus three years of directly related experience preferred.
• Minimum of one to three years of retail operational foodservice management experience preferred, depending upon formal degree or training
• Good knowledge of food and catering trends with a focus on quality, production, sanitation, food cost controls, marketing and presentation
• P&L accountability and contract-managed service experience is desirable
• Experience with cash retail operations
• Retail marketing experiences are highly desirable
• Supervisory, leadership, management and coaching skills
• Good communication skills both written and verbal
• Ability to communicate on various levels to include management, customer and associate levels
• Knowledge of financial, budgetary, accounting and computational practices
• Proficient computer skills to include; various computer programs, Microsoft Office programs, e-mail and the Internet

Associates at Touchpoint are offered many fantastic benefits.

• Medical
• Dental
• Vision
• Life Insurance/ AD
• Disability Insurance
• Retirement Plan
• Paid Time Off
• Paid Parental Leave
• Holiday Time Off (varies by site/state)
• Personal Leave
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Commuter Benefits
• Employee Assistance Program
• Flexible Spending Accounts (FSAs)

Applications are accepted on an ongoing basis.

Touchpoint maintains a drugfree workplace.

Req ID: 1569972