Business Analyst 4

• The Business Analyst supports the tolling modernization program by performing business and system analysis across microservices, data workflows, and application modernization.
• The BA will develop clear user stories, acceptance criteria, process documentation, and communication materials while collaborating closely with developers, architects, QA testers, and operational teams.
• The role includes light QA support focused on validating requirements and acceptance criteria. This position reports to the Development Manager.

Key Responsibilities - Gather and document business and system requirements for microservices, API workflows, and modernization efforts.

• Create user stories, acceptance criteria, process maps, and other structured documentation.
• Collaborate with developers, architects, testers, and operational teams in an Agile/Scrum environment.
• Facilitate clarification sessions to ensure alignment across technical and business stakeholders.
• Use Azure DevOps Boards to manage backlog items and track progress.
• Provide QA support as needed, focused on validating user stories and confirming acceptance criteria.
• Maintain clear communication with stakeholders and project leadership.

Deliverables & Success Metrics - User stories and acceptance criteria.

• Process maps and workflow documentation.
• Requirements traceability and QA validation support.
• Support for sprint objectives and cross-team alignment.

Fill the skill matrix below: Skill Amount Candidate's No. of years of experience Business and system analysis experience Required 7 Experience creating requirements for APIs and modernization initiatives. Required 7 Required 7 Experience with Azure DevOps Boards. Required 7 Ability to write clear user stories and acceptance criteria. Required 7 Ability to interpret basic SQL queries and understand relational data structures. Required 7 Strong communication and documentation skills. Required 7 Experience with microservices 4 Experience working in regulatory or compliance-driven environments 4 Tolling or transportation domain experience 2 #J-18808-Ljbffr MBI