Associate Field Service Technician

Fairbanks Morse DefenseMission-Driven. Honor-Bound. Fairbanks Morse Defense. What's your calling? For the men and women of Fairbanks Morse Defense it's the rapid and effective support of the fleets that entrust us to design, develop, and deliver the best naval power technology on the planet. We're one of the nation's leading marine defense contractors because of the highly trained and dedicated teams that provide reliable power systems, parts, and aftermarket services to the U.S. Navy, Coast Guard, Military Sealift Command, and Canadian Coast Guard. When you join Fairbanks Morse Defense, you join a legacy of commitment that spans 150 years. Fairbanks Morse Defense offers competitive benefits with a wide range of training and development opportunities. Our world-class teams are dedicated to helping every individual achieve their full potential.Fairbanks Morse Defense is actively seeking Associate Field Service Technicians to support mission-critical equipment across marine and defense environments. This is an excellent opportunity for Diesel Technology graduates, Power Generation students, and U.S. Navy veterans—especially Enginemen (EN) —to apply hands-on skills in a dynamic, travel-based role.Bonus Opportunity:$5,000 Sign-On Bonus (can be used toward relocation)$5,000 Retention Bonus after 1 year of employmentProducts may include, but are not limited to, diesel engines, electrical controls, roll-up doors, cranes, elevators, and davits. The AFST shall maintain a professional and positive attitude, perform quality workmanship, and be responsive to customer needs.Principle Duties and ResponsibilitiesRole:Demonstrate professional work skills in the repair, overhaul, or commissioning of products on marine vessels or at customer sitesAbility to work with minimal direct supervision for daily operationsMay occasionally be assigned to shop duties such as general machining, part inspections, assembly, testing, and warehouseTechnical:Perform work related tasks in strict accordance with company product tech manualsComplete on-the-job training (OJT) on at least one product line and supporting systems within the first year in this positionKeep current on Engineering Change Orders, Field Service Change Notices and Service Information LettersDocument work performed on Service Reports and record critical inspectionsSafety:Operate in a safe manner in accordance with published safety guidelinesWear appropriate PPE as per company guidelines and in accordance with job dutiesAdhere to Safety policy guidelinesReport all work related accidents or injuries immediately to the appropriate personnelComplete annual safety training requirements as outlined on regional safety scheduleAdministration:Provide accurate and timely reporting according to company guidelinesTime-cards, expense reports, mileage reports, project reports, et al.Obtain and maintain certifications for this position based on internal Service Progression RequirementsMaintain company property according to company policiesVehicle, credit cards, PPE, test equipment, laptop, et al.Customer Satisfaction:Perform high quality workmanshipBe responsive to customer needs and act as an FMD ambassador of customer satisfactionStrive to provide all customers a "first time fix" for their equipmentMaintain customer satisfaction rates according to company guidelinesPerformance:Complete all work in an efficient and timely mannerAdhere to company dress code and safety regulationsMaintain professional attitude and appearanceAll other duties as assignedQualifications and Educational Requirements:Education and Experience Requirements: HS Diploma or GED required and at least one or more of the following:Associate Degree in a technical disciplineThree years' military experience in one or more similar or equivalent product lines serviced by FMD, orThree years' relevant industry experience in one or more similar or equivalent product lines serviced by FMDKnowledge of diesel and spark gas engines, test equipment and basic engine theory preferred Basic understanding of gas compression and associated hazards preferred Must be able to read and interpret product line diagrams and blueprints Basic foundation of pneumatic and/or hydraulic, PLC and electronic controls preferred High mechanical aptitude Ability to independently interpret product tech manual to troubleshoot problems Must be a reliable team player who exhibits a professional demeanor Proficiency in English language (verbal and written) Ability to handle stressful situations Proficiency in Microsoft Office Maintain valid driver's license and qualify for company credit card Travel required up to 75% (domestic and international, including weekends, evenings, and holidays, and in emergency situations travel on very short notice). Must hold valid US Passport or be able to obtain one within the first 3 months upon hire.This position requires access or potential access to Unclassified Naval Nuclear Propulsion Information, which is Not Releasable to Foreign Nationals (NOFORN) data. Therefore, to meet NOFORN requirement, you will have to provide proof of US Citizenship and attest that you do not have dual citizenship. Acceptable proof of US Citizenship is a US Passport, US Birth Certificate or Naturalization CertificatePhysical Requirements:While performing duties of the above job, the associate is regularly required to stand, walk, use hands and fingers, handle or feel objects, tools or other components; reach with hands and arms; stoop, kneel, crouch, or crawl; talk, hear and smell. The AFST frequently is required to sit and climb or balance. Specific vision abilities required by this job include close vision, distant vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Must have the ability to regularly lift at least 35 pounds.Fairbanks Morse offers a competitive benefits package including but not limited to medical, dental, vision, life, and disability insurance and 401k retirement plan with employer match. In addition, we offer paid time off, paid holidays, paid parental leave, and tuition reimbursement. This position may also be eligible for a travel hardship bonus when applicable.Equal Opportunity Employer/Veterans/Disabled