Table Games Floor Supervisor

Table Games Floor Supervisor

Ellis Island Casino, Hotel & Brewery, our 16 Village Pub locations, Mt Charleston Lodge, and our sister companies, Marker Trax and KOIN, are committed to providing the best goods and services to our guests and clients. Our casino and food and beverage locations are home to some of Las Vegas's most recognized food, beverages, hospitality, and entertainment! Not only do we serve the highest quality food, but we've been voted the #1 Best Microbrewery of Las Vegas and have the #1 Best Karaoke of Las Vegas. Marker Trax is a patented casino advance line system that provides technology solutions to casinos to make the gaming experience more convenient and accessible to players. KOIN offers a full-service financial wallet and integrated payment solution, and aims to provide a convenient, secure and flexible payment solution for both consumers and businesses.

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Location: Ellis Island Casino, Hotel & Brewery

Job Description: The Table Games Floor Supervisor at Ellis Island Casino plays a vital leadership role in the smooth and professional operation of the casino floor. The Table Games Floor is responsible for supervising table game activity, managing dealer performance, and enforcing regulatory compliance, all while maintaining the high-energy, friendly atmosphere that defines the Ellis Island Casino gaming floor. The ideal candidate is passionate about guest service, skilled in table game operations, and has a proven track record of leading with confidence and integrity.

Benefits: Medical, Dental, Basic Life Insurance (included with the dental plan), Vision, Short-term Disability, Combo plan covering accidents, hospitalizations, and critical illnesses, Paid time off, Eligibility to participate in a 401(k)-retirement plan

Location: In-person in Las Vegas, NV, 89109: Reliably commute or plan to relocate before starting work (required).

Responsibilities: Supervise assigned table games to ensure accurate dealing, adherence to policies, and regulatory compliance. Monitor dealer performance and game pace; provide coaching, correction, and support as needed. Deliver outstanding guest service by interacting with players, resolving disputes professionally, and enhancing the overall table games experience. Ensure compliance with Nevada Gaming Control Board regulations, internal controls, and Title 31 procedures. Schedule and rotate dealers efficiently while maintaining proper coverage and break schedules. Identify and respond to suspicious behavior or potential game integrity issues, escalating concerns when appropriate. Collaborate with surveillance, security, and other departments to maintain a safe and secure gaming floor. Maintain a visible presence on the floor, setting the tone for professionalism, teamwork, and guest engagement.

Skills / Experience: Must be at least 21 years of age or older. A high school diploma or equivalent is required; additional training or certification in gaming operations or hospitality is a plus. At least of 2 years of experience as a Table Games Supervisor or Dual Rate Dealer with supervisory duties. Proven leadership abilities with a track record of effectively managing diverse teams in a fast-paced, high-volume gaming environment. Comprehensive knowledge of core games including blackjack, roulette, and craps, plus proficiency in at least one specialty game. Strong understanding of Nevada Gaming Control Board regulations, Title 31 compliance, and casino internal controls. Exceptional communication, conflict resolution, and interpersonal skills, with a strong focus on guest satisfaction and team collaboration. Must be able to work a flexible schedule, including evenings, weekends, and holidays, as business needs dictate. Must possess or be able to obtain and maintain a valid Nevada Gaming Registration Card. Must be able to submit to and pass a background check and drug test.

Physical Requirements: Ability to stand and walk for extended periods of time throughout the casino and property. Must be able to move throughout all areas of the property, including back-of-house and public areas. Use of standard office equipment such as computers, phones, printers, and radios as needed. The noise level in the work environment is usually moderate. Occasionally exposed to outside weather conditions and varying temperature conditions. Ability to lift, carry, push, or pull up to 25 pounds as necessary.

Core Values: Service- Personalized, warm, and consistent exceptional customer service. Value- Committed to deliver quality products for affordable prices. Growth- Promote personal development and professional growth for all team members. Family- Foster a family-like environment with guests and team members alike. Passion- Work with passion and enthusiasm every day.