Front Desk Associate

Benefits:

• Bonus based on performance
• Company parties
• Employee discounts
• Free uniforms
• Opportunity for advancement
• Paid time off
• Training & development
• Wellness resources

BASIC PRINCIPLES : ADVANCED METHODS : IMPACTFUL RESULTS
JOIN THE BASECK TRAINING TEAM!

Looking for a job that’s more than just “work”? Want to help people transform their lives and give back to the community? This is your chance!

Baseck Training, a cutting-edge Lifestyle Performance Studio opening soon in Lake Nona, Florida, is hiring Member Experience Specialists (Front Desk Associates) to join our growing team!

Our studio offers fast-paced, 30-minute circuit-based workouts that blend energy, accountability, and community. Each workout also supports a cause — clients earn points that convert into donations for one of six charities. The harder they work, the more we give!

WHO WE’RE LOOKING FOR

• Friendly, high-energy, and outgoing individuals who genuinely love helping others.
• Strong communicators who enjoy connecting with people in person and over the phone.
• Organized multitaskers who keep the studio spotless and inviting.
• Confident team players who can give studio tours, answer questions, and recommend the right membership.
• Reliable go-getters who follow up with members, drive engagement, and support marketing efforts.

WHY YOU’LL LOVE BASECK

• Positive Vibes: A fun, high-energy environment where teamwork and community come first.
• Growth Opportunities: We’re expanding fast — grow your career with us in sales, marketing, or leadership.
• Recognition: Be featured on our social media and represent one of the most exciting new fitness brands in the industry.
• Flexible Scheduling: Day, night, and weekend shifts available to fit your lifestyle.
• Perks: Paid time off, employee discounts, and commission incentives for memberships and product sales.

Pay: $16–$18/hour + commissions

Location: Lake Nona, FL (in-person)

KEY RESPONSIBILITIES

Front Desk Operations

• Greet members and guests with energy and enthusiasm — you set the tone!
• Manage check-ins, assist with scheduling, and answer membership questions.
• Provide seamless handoffs to management and coaching staff.
• Keep the studio organized, professional, and welcoming at all times.

Sales & Administration

• Answer calls, manage leads from multiple channels (social, chat, walk-ins, phone).
• Conduct tours, explain membership options, and assist with enrollments.
• Input leads into CRM, send intake forms, schedule sessions, and manage follow-ups.
• Process payments, manage POS transactions, and confidently recommend products or apparel.
• Execute first-session procedures, ensuring every guest has an exceptional experience from start to finish.

Community Engagement & Marketing Support

• Participate in local outreach, events, and social media engagement.
• Help capture photos, videos, and stories to highlight our amazing community.
• Collaborate with marketing partners to ensure brand consistency and excitement.

Communication & Feedback

• Be the bridge between members, coaches, and management — ensuring every voice is heard and every concern is addressed.
• Collect feedback and contribute ideas to improve the member journey and studio experience.

THE BASECK DIFFERENCE

At Baseck Training, we believe in impactful fitness with purpose. Every session builds stronger people, stronger communities, and a better world. You’ll be part of a movement that redefines what fitness can do — for the individual and for society.

If you’re passionate about people, thrive in a fast-paced environment, and want to grow with a company that’s making a difference — we want to meet you.