Clinical Team Manager

About Traditions Health Traditions Health is a leading provider of hospice, home health and palliative care, serving over 8,500 patients in 19 U.S. states. What Traditions Health Offers Work/Life Balance Career Advancement Opportunities Competitive Pay and Benefits Supportive Senior Staff Autonomy More Time to Care for Your Patients Engaging Company Culture Competitive Compensation and Excellent Benefits Growth from within through training, supportive leadership, and collaboration with the best of the best in your field Key Job Responsibilities The Clinical Team Manager RN oversees coordination of home health and hospice services, ensuring compliance with standards of practice and company procedures. Responsibilities include review and approval of patient information, orders, and documentation; oversight of patient care and staff management; education and training of clinicians; and facilitation of relationships among physicians, referral sources, patients, caregivers, and employees. Review on‑call coordination notes reports daily. Communicate and introduce services to patients and families, coordinating with the sales team as needed. Provide educational material on medical diagnoses, care provision, psychosocial aspects, and end‑of‑life care. Assist with maintaining provider requirements and resolve issues with providers, sales, and clinical staff. Process workflow, coordination notes, and administrative tasks in a timely manner. Back up the intake coordinator with referrals, ensuring clear identification of source. Attach referral paperwork to medical records promptly. Communicate acceptance of referrals clearly with referral sources. Back up the Patient Service Coordinator with rescheduling missed and declined visits. Review patient schedules and approve schedule changes to ensure appropriate clinical skill mix. Follow up on orders when records are pending or unsigned. Stay up to date on internal announcements and ensure compliance with TCT policies and procedures. Provide orientation and in‑service training to staff on documentation standards. Assist the Branch Director and administrator during surveys. Attend staff meetings, in‑services, and community education functions. Address action items and support team goals. Participate in administrative on‑call, supporting nurse and software management during off hours. Conduct continuous quality assessment and performance improvement activities. Complete onsite supervisory visits as assigned. Assume leadership when the branch director is absent, performing supervisory tasks and making hiring/termination recommendations. Manage referral intake and ensure timely assessment visits. Assist with patient review meetings and address care decisions. Review and approve coordination notes submitted by case managers. Review and approve all patient information submitted by licensed professionals. Review orders, approve or decline as appropriate; follow up with licensed professionals on corrections. Ensure all orders are complete and correct before routing for physician signature. Verify orders for requested medical supplies. Enter non‑admit information into records when no visit is made. Process wound score deviations and vital sign alert reports. Receive lab reports, assess normality, fax to physician, and upload confirmation. Initiate employee and patient infection reports as needed. Review evaluation documents and plans of care for accuracy. Process POC and verify correct start of care dates. Follow up on comprehensive assessments with documentation deficiencies. Perform ongoing chart audits per SOP. Assist with hospice item set data and error resolution. May perform licensed professional duties and participate in on‑call rotation as needed. Perform any additional duties assigned by supervisor. Professional Experience & Qualifications Previous experience in Home Care Home Base (HCHB) preferred; advanced computer skills preferred. Organized, detail‑oriented, and able to manage multiple projects simultaneously. Independent worker with strong oral and written communication skills. Self‑starter capable of working both independently and as part of a team. High standard of professional ethics. Passion for helping patients. Professional and friendly demeanor in high‑stress environments. Strong problem‑solving skills related to home health care delivery. Compliance with professional standards and practices. Alignment with agency mission, philosophy, and core values. Compliance with policies for patient care, complaints, incidents, safety, and emergencies. Compliance with infection prevention and control policies. Maintains patient confidentiality and HIPAA regulations. Attendance at QAPI and managerial meetings as appropriate. Education Graduate of an accredited School of Nursing. Bachelor’s Degree in Nursing preferred. Two years as a Registered Nurse, with at least one year of management experience in home care, hospice, or equivalent, required. Regulatory Requirements Licensed as a registered nurse in the state of practice, or qualified under the nurse licensure compact. Pass a criminal background check and MVR check. Complete a health statement acknowledging ability to perform duties. Valid state driver's license and required automobile liability insurance. Current CPR card. TB testing per agency policy (1‑ or 2‑step skin test within 12 months of hire and annual screening thereafter). Benefits Full range of health insurance (medical, dental, vision). Health Savings Account with employer contribution. Company‑sponsored life insurance. Supplemental life insurance. Short‑ and long‑term disability insurance. Accident & Critical Illness coverage. Employee Assistance Program. Generous PTO, increasing with tenure. 401(k) retirement plan with employer match. Mileage reimbursement. Continuing education opportunities. Equal Employment Opportunity Statement Traditions Health is an equal‑opportunity employer committed to diversity and inclusion. We prohibit discrimination based on race, color, sexual orientation, national origin, disability, genetic information, pregnancy, or any other legally protected characteristic. #J-18808-Ljbffr Dormont Manufacturing Co