Inside Sales - Behavioral Health

Admissions Specialist

OCD Anxiety Centers is the nation's leader in achieving positive outcomes with clients dealing with Obsessive Compulsive, Anxiety and Trauma related issues. We have a true passion for bringing help and hope to some of the most underserved clinical populations. We strive to change the lives of individuals and their families who have been suffering from unrelenting anxiety, disturbing and terrifying thoughts, uncontrollable worry, exhausting behaviors and rituals, and avoidance that keeps them from living their lives. We are an evidence-based practice, which means we do what works, we stay up to date with scientific research, and we regularly attend international training to keep us at our very best.

The Admissions Specialist is responsible for providing professional and effective communication with clients, families, and professionals. Effective communication is manifested in appropriate clients admitting into the appropriate program. They assist prospective clients throughout the admissions process, possess expert knowledge of our services, maintain positive relationships with clients, listen, answer questions, and follow up as needed. The Admissions Specialists also proactively contact clinical professionals and referents, both current and potential, and explain the services we offer and seek to secure referrals into our programs.

An excellent work ethic, strives to live with authenticity and humility, maintains positivity with clients and co-workers, lives and promotes organizational values, seeks for opportunities to share best practices, successes, and skills with co-workers, assists others by being helpful and sharing the workload, understand the customer's needs and effectively share information to address their needs, convincingly communicate features and benefits of our services, multitasking by entering data into the computer while speaking with callers, achieve a 60% conversion rate on qualified inquiries, achieve a 4.0 or better quarterly customer satisfaction score, celebrate your and others achievements often.

Bachelor's degree in communications, sales, or a related field or 2 years of related experience in sales or marketing in lieu of a degree, 3+ years of sales and marketing experience/account management, expert understanding of sales processes and customer relations, proven track record of exceeding sales quotas and goals, proficient in CRM and EMR software, exceptional customer service skills, ability to connect with clients, ability to function well in a high-paced and, at times, stressful environment, accurate and efficient electronic data entry, must be punctual and maintain excellent attendance, multitask, problem-solve, interpersonal skills, and strong written and verbal communication skills, thrives in a changing work environment including inside, outside, and loud noise level.

2+ years of CMS/Salesforce experience, sales experience in healthcare sales, mental health, or business development, knowledge of mental health services and the healthcare industry, knowledge of insurance coverage and benefits.

OCD Anxiety Centers has not designed this job description to contain a comprehensive list of activities, duties, or responsibilities required of the employee. Furthermore, OCD Anxiety Centers reserves the right to change or assign new duties, responsibilities, and activities at any time, with or without notice. OCD Anxiety Centers is committed to providing equal opportunity for all employees and applicants without regard to race, color, religion, sex, national origin, age, marital status, sexual orientation, genetics, disability, political affiliation, personal appearance, family responsibilities, or any other legally protected class under federal, state, or local law. This applies to all aspects of employment, including recruitment, hiring, job assignments, promotions, working conditions, scheduling, benefits, wage and salary administration, disciplinary action, termination, social, educational, and recreational programs.

The OCD and Anxiety Treatment Center