Automotive Service Advisor | No Weekends | Up to $100K+ - 2195
$100kPaul Campanella Auto
Automotive Service Advisor | No Weekends | Up to $100K+
If you're the kind of person who can build trust quickly, explain repairs confidently, and turn customer concerns into long-term relationships, we want to talk to you.
Paul Campanella's Auto Centers is looking for an Automotive Service Advisor to join our award-winning team in Hockessin, DE. Whether you're an experienced Service Advisor or a customer-focused professional with automotive knowledge and a passion for helping people, this is an opportunity to build a rewarding career with a company that truly values its employees.
What We Offer
Earn $60,000 - $100,000+ per year
Base salary plus team-based commission plan
Monday-Friday schedule (7:30 AM - 5:00 PM)
No weekends ever
Health, dental, and vision insurance
401(k) with company match
Paid vacation, PTO, and holidays
Ongoing training and career development
Team-oriented culture with growth opportunities
Work with all makes and models
Modern shop technology including Tekmetric and Digital Vehicle Inspections (DVI)
How to Apply (IMPORTANT)
We move fast — and so should you.
Step 1: Apply
Step 2: Complete a quick phone interview with our AI assistant “Paige” (takes about 10 minutes)
After you apply, you’ll receive an automated text message with a phone number you can call at your convenience to complete the interview. Candidates who complete the Paige interview get priority.
Why Paul Campanella's Auto Centers?
At Paul Campanella's Auto Centers, we're more than just a repair shop. We've built a reputation for integrity, professionalism, and exceptional customer care. Our Service Advisors don't use pressure tactics—they educate customers, build trust, and help them make informed decisions about their vehicles.
You'll work alongside certified technicians, utilize industry-leading digital inspection technology, and be supported by a team that believes in doing the right thing for both customers and employees.
If you're looking for a place where your communication skills, emotional intelligence, and customer service abilities are valued, you'll fit right in.
What You'll Do
As the primary point of contact for customers, you'll play a critical role in delivering an outstanding service experience.
Responsibilities include:
Greeting customers in person and over the phone
Listening to customer concerns and documenting vehicle issues
Creating repair orders and managing them from start to finish
Reviewing Digital Vehicle Inspections (DVIs) with customers
Explaining repair recommendations and maintenance needs
Building repair estimates and securing approvals
Ordering parts and coordinating with technicians
Providing updates throughout the repair process
Maintaining accurate service records
Delivering exceptional customer service and follow-up
Helping customers understand the health and safety of their vehicles
What We're Looking For
Previous Service Advisor experience preferred
Automotive industry experience highly preferred
Excellent communication and relationship-building skills
Ability to explain technical information in a simple, customer-friendly way
Strong organizational and multitasking abilities
Comfortable using shop management software and digital tools
Growth mindset and team-first attitude
Valid driver's license with a clean driving record
The Ideal Candidate
You'll stand out if you:
Have the emotional intelligence to adapt your communication style to different customers
Focus on educating rather than selling
Build trust through honesty and transparency
Thrive in a fast-paced environment
Take pride in delivering an exceptional customer experience
Believe teamwork drives success
Schedule
Full-Time
Monday-Friday
7:30 AM - 5:00 PM
Daily team meeting at 7:45 AM
No weekends
Compensation
$60,000 - $100,000+ annually
Base salary
Team-based commission program after 90 days
Earnings tied to overall store performance and profitability
Location
Paul Campanella's Auto Center – Hockessin
Hockessin, DE 19707
Candidates should live within approximately 15 miles of the shop.
Ready to join a company where customers trust you, teammates support you, and your career can grow?
Apply today and complete the Paige interview to get priority consideration.
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