Computer Repair Technician

Job Description Job Title: Computer Repair Technician Company: Kennedy Exchange Computer Outlet Location: 11 Route 66, Columbia, CT Job Type: Full-Time About Kennedy Exchange Computer Outlet: For over 19 years, the Kennedy Exchange Computer Outlet has been the area's trusted destination for expert computer repair, IT support, and small business support. We proudly serve both individual clients and local businesses across eastern Connecticut, offering fast, honest, and affordable solutions. From virus removals to network installations, our mission is simple: make technology work—so our customers don’t have to worry about it. Job Summary: We are seeking a reliable, experienced Computer Technician to join our full-time team. This position includes both in-store tech repairs and field-based business support. The ideal candidate has hands‑on experience, a strong grasp of troubleshooting, repair, and enjoys working directly with customers and small businesses. Key Responsibilities: Diagnose and repair computer hardware, software, and peripheral issues Perform virus/malware removal, system cleanups, backups, and software installations Set up, configure, routers, printers, and small business networks Provide remote and onsite IT support for local business clients Maintain accurate service records, inventory logs, and repair notes Recommend upgrades or replacements to improve tech performance Deliver professional, courteous service to all customers and clients Qualifications: 1-2 years of experience in computer repair and IT support preferred but not mandatory for the right candidate. Proficient with Windows and macOS systems, networking, and basic cybersecurity Comfortable supporting small business environments (networking, printers, POS systems, etc.) Excellent troubleshooting, communication, and customer service skills Self‑motivated and able to work independently in the field or in‑store CompTIA A+, Network+, or similar certifications preferred but not required Valid driver’s license and reliable transportation for local service calls Hours: Full-time, Monday–Friday (occasional on-call availability may be needed Compensation: Negotiable based on experience #J-18808-Ljbffr