Student Program Manager

Role Description

AlphaSense is seeking a strategic, organised, and commercially minded Student Program Manager to own and grow the AlphaSense Student Program. This is a new role created to transition program ownership from Strategic Initiatives to Marketing, and to take the program from a well-built foundation to a fully operational growth channel.

You will be responsible for the day-to-day operations of the program, including:

• Managing school relationships
• Overseeing user activations and deactivations
• Executing partnership agreements
• Building the student communications infrastructure that does not yet exist

You will also work closely with Demand Generation and Sales to develop the post-graduation pipeline: the mechanism by which today's students become tomorrow's enterprise customers.

Qualifications

• 5-8 years of experience in program management, partnership management, or university relations in a B2B SaaS or financial services environment
• Excellent relationship management skills, comfortable building trust with academic administrators, club leaders, and professional training organisations
• Strong operational instincts: able to document a process, manage a ticketing workflow, and maintain data hygiene in a CRM without needing to be asked
• Experience with Salesforce or a comparable CRM; comfortable working with data to track program health and report on outcomes
• Commercially minded: motivated by conversion metrics as much as relationships
• Excellent written communication skills; able to write clear, on-brand student-facing copy and crisp internal reports
• Self-directed and comfortable with ambiguity
• Familiarity with financial services, investment management, or buy-side research is a strong plus

Requirements

• Own the end-to-end student activation and deactivation cycle
• Serve as the primary point of coordination with RevOps for all student account activity
• Maintain SFDC data integrity for all student users
• Document and continuously improve the activation process
• Serve as the primary AlphaSense point of contact for all 30+ approved institutions
• Build and maintain a school-by-school relationship map
• Manage relationships with financial education and professional training partners
• Drive completion of the partnership agreement process with all active schools
• Work with Customer Marketing to build and manage the student communications calendar
• Own the program scorecard and track active user rates, engagement depth, partnership coverage, and post-graduation conversion metrics

Benefits

• Base Compensation Range: $116,000 — $145,000 USD
• Performance-based bonus
• Equity
• Generous benefits program