Apartment Leasing Consultant (Bilingual)
Sound Management
Job Description
Job Description
Sound Management is currently seeking candidates for one of our properties located in Durham NC
GENERAL PURPOSE
Provide prospective residents with positive overview of the community. Responsible for the leasing of all apartments including, but not limited to, taking prospective resident phone calls, tours, processing lease paperwork, and performance of miscellaneous clerical duties.
FUNCTIONS
Strong Customer Service Skills
1. Leasing
§ Assist in inspecting show units for market readiness.
§ Answer prospective resident calls, set appointments for community visits, and record on software
§ Tour community and show apartments to prospective residents.
§ Keep current on market and competition.
2. Administrative
§ Process rental applications and prepare new lease agreements, renewals and process notices to vacate.
§ Coordinate move-in/move-out inspections with residents.
3. Resident Relations
§ Enter service requests and distribute to service staff.
§ Effectively communicate with residents and staff in a courteous manner to ensure resident satisfaction.
§ Provide assistance to residents regarding complaints.
§ Assist in planning of community events.
JOB SPECIFICATIONS
§Applicant must be bilingual (English and Spanish)
§ Be able to effectively communicate with residents, staff, and other suppliers or vendors to ensure efficient operation of office activities.
§ Prior experience working with community management software and web-based programs is preferred (Appfolio)
§ . Must be able to work with various kinds of people, maintaining a professional, positive tone and a team player.'
Vacancy posted 3 days ago
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