IT Business Analyst

IT Business Analyst

Full time Americas - North America - United States - Indianapolis - Remote/Home Indiana

Accelerate the possible by joining a winning Amcor team that's transforming the packaging industry and improving lives around the world.

At Amcor, we unpack possibility through our innovative and responsible packaging to provide solutions that benefit our customers, our people and our planet. More than 10,000 consumers worldwide encounter our products every second and rely on us for safe access to food, medicine and other goods. We value their trust by making safety our guiding principle. It's our core value and integral to how we do business.

Beyond this core principle, our shared values and behaviors unite us as we work together to elevate customers, shape lives and protect the future. We champion our customers and help them succeed. We play to win adapting quickly in an everchanging world and make smart choices to safeguard our business, our communities and the people we serve for generations to come. And we invest in our world-class team, empowering our colleagues to unpack their potential, because we believe when our people grow, so does our business.

Job Description

About the role

The IT Business Analyst acts as a bridge between IT and business stakeholders by understanding business problems and change needs, assessing the business impact of problems/changes and translating them into an IT demand.

This position is responsible for supporting purchasing-related functions at the corporate and plant levels. The position will support ERP applications, integrations, and process improvements through project management and coordinated efforts with stakeholders.

Key Job Accountabilities

• Configures, implements, maintains and upgrades Enterprise Resource Planning (ERP) application modules within functional area of responsibility
• Provides ongoing system support both internal (xBerry) & external (Vendor) for supported applications and ERP modules
• Collaborates with IT and business to identify process gaps and how to effect resolve them using system alternatives or enhancements.
• Analyzes user requirements to determine ERP and related systems configuration and customization within functional area of responsibility
• Designs, tests, and deploys system enhancements to support business process improvement
• Prepares communication and makes presentations on system enhancements and presents to user base
• Leads projects effectively using project management software
• Manages cross functional projects improving processes in multiple functional areas improving end user productivity
• Acts as a liaison between the IT development group and business units for the development and implementation of new systems and enhancement of existing systems within functional area of responsibility
• Responsible for MRO (Maintenance, Repair, and Operations) end to end processes
• Develops and maintains documentation of IT systems and applications within functional area of responsibility and coordinates incorporation of documentation within applications (e.g., online help)

Qualifications and Requirements

• Bachelor's degree, in computer science, management information systems or a related field or equivalent experience.
• 0-3 years of work experience in business process and/or IT
• Experience in a global environment desirable
• Knowledge in data structures and relationships
• Proficient in Microsoft O365 PC applications
• ERP Experience, specifically JDE World
• Ability to work individually across functional teams
• Strong organizational skills with proven ability to complete multiple tasks simultaneously
• Excellent problem solving, written, and oral communication skills.
• Strong commitment to continuous improvement
• Strong knowledge of ERP systems and SQL
• Understanding of vendor EDI/Punchout
• Previous usage of Power BI or Tableau

Our Expectations

We expect our people to be guided by The Amcor Way and demonstrate our Values every day to enable the business to win. We are winning when:

• Our people are engaged and developing as part of a high-performing Amcor team
• Our customers grow and prosper from Amcor's quality, service, and innovation
• Our investors benefit from Amcor's consistent growth and superior returns
• The environment is better off because of Amcor's leadership and products

Equal Opportunity Employer/Minorities/Females/Disabled/Veterans/Sexual Orientation/Gender Identity

Amcor is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

If you would like more information about your EEO rights as an applicant under the law, please click on the "Know Your Rights: Workplace Discrimination is Illegal" Poster. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the employment process, please call View phone number on click.appcast.io and let us know the nature of your request and your contact information.

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Benefits

When you join Amcor, you will have access to a comprehensive benefits and compensation package that includes:

• Medical, dental and vision plans
• Flexible time off, starting at 80 hours paid time per year for full-time salaried employees
• Company-paid holidays starting at 8 days per year and may vary by location
• Wellbeing program & Employee Assistance Program
• Health Savings Account/Flexible Spending Account
• Life insurance, AD&D, short-term & long-term disability, and voluntary benefits
• Paid Parental Leave
• Retirement Savings Plan with company match
• Tuition Reimbursement (dependent upon approval)
• Discretionary annual bonus program (initial eligibility dependent upon hire date)