Customer Service Representative- Inside sales and scheduling

Job Description

Job Description

Benefits:

• Bonus based on performance
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development

Inside Sales and Scheduling Position
Ace Handyman Services of Sarasota/Venice (a division of Ace Hardware) is the fastest-growing company in the home improvement, repair and maintenance industry. This position serves as the primary point of contact in delivering our trademark helpful solutions and education to all customers, as well as consistently delivering exceptional service. Community is important to us and that starts with a team that takes care of each other. We strive to offer an employee-friendly work environment with opportunities to grow in our company.

Benefits:

• Competitive earnings
• Incentive Bonus
• Health Insurance
• Paid Vacation and Paid Time Off
• Advancement opportunities

Key Responsibilities:

• Professionally respond to incoming sales calls and follow up with online leads
• Offer accurate job estimates and close the sale over the phone
• Create and maintain our handyman job schedule
• Adjust the schedule as needed
• Conduct follow up calls with customers
• Accurately enter information into our CRM and sales software
• Work closely with our Handyman team to ensure a smooth transition from sales to service delivery
• Work towards and achieve individual and team sales goals

Basic Qualifications and Experience:

• Proven track record of success in sales and customer service.
• Quick thinker, organized and superb multi-tasking skills.
• Excellent communication and interpersonal skills.
• Self-motivated with a great attitude and ability to accurately communicate and close services on the phone.
• Proficient in Microsoft Office, Teams and multiple software platforms.
• Dispatching skills; Service Titan experience a plus!
• Construction knowledge is a plus!
• Valid driver's license and reliable transportation.

If you are a driven individual passionate about sales and customer service, we encourage you to apply for this exciting opportunity. Please submit your resume detailing your qualifications for this position. We look forward to your application and for you to join our team!
Compensation: $18.00 - $21.00 per hour

Build fun and rewarding career with an industry leader!
Apply now!