Junior IT Support Analyst — Government IT Help Desk
$20.83 - $26.25 per hourASM Research, An Accenture Federal Services Company
ASM Research, An Accenture Federal Services Company, is seeking a Junior Customer Service Representative to provide entry-level technical support in a government environment. The role entails performing troubleshooting, managing a personal ticket queue, and adhering to established security practices. The ideal candidate should hold an Associate's degree in IT or equivalent experience, possess good problem-solving and communication skills, and be able to work efficiently in a high-volume support environment. The position offers a salary range of $20.83 - $26.25 per hour based on various factors. #J-18808-Ljbffr ASM Research, An Accenture Federal Services Company
$23 per hour
...in Annapolis, Maryland, is seeking an individual for a technical support role to provide ongoing maintenance of systems and software... ...should have a high school diploma or GED and some experience in IT along with knowledge of Microsoft Operating Systems. Responsibilities...SuggestedRemote job- ...firm located in Maryland is seeking a Junior System Administrator to provide support for the implementation, troubleshooting, and maintenance of IT systems. The successful candidate... ...configuration and operation, provide help desk support, and optimize system performance...Junior
$20.83 - $26.25 per hour
...in Annapolis, Maryland is looking for a Junior Customer Service Representative. This... ...involves providing first-line technical support in a government environment, handling incidents, and performing... ...should have an associate's degree in IT or a related field, foundational IT...SuggestedHourly pay$80k - $105k
...technical problems and helping others? Are you passionate... ...maintaining smooth IT operations and making tech... ...and creative IT Support Technician to expand our... ...companies, and multiple government agencies. Join us and... ...troubleshooting and help desk support skills Ability...SuggestedFor contractorsWork experience placementLocal areaMonday to FridayAfternoon shift$43k - $50k
...high-demand, low-density skill sets to support critical U.S. Government missions in areas such as special... ...cybersecurity, agile development, and IT support. Most importantly, we are - and... ...discussion forums and track the Web Help Desk (WHD) software and summary reports...SuggestedFull timeTemporary workWork experience placementRemote work$52.9k - $68.69k
...Representative provides first-level technical support for users of enterprise IT services in a highly regulated government environment, serving as the primary point of... ...years of experience in IT support, service desk, or help desk roles providing direct end-user...Contract workWork experience placementWork at officeRemote work$20.83 - $26.25 per hour
...Customer Service Representative, Junior provides entry‑level, first‑line technical support for users of enterprise IT services in a highly regulated government environment. The role receives and... ...defined escalation paths and service desk runbooks, handing off complex or...JuniorContract workWork experience placementWork at office$51k - $65k
...IT Service Desk Technician Pasadena - Pasadena, MD 21122 Overview Salary Range $51,000.00 - $65,000.00 Salary IT Service Desk... ...the first point of contact for our users, providing essential support to end users and ensuring smooth IT operations within our Microsoft...Work at officeRemote work$80k - $140k
...Branch Directorate: Engineering & Tech Support Position Type: Regular, Full-Time Pay Type... ...(ITEC) for the assigned facility’s IT equipment. Provide other ID&C related support... ...with proven capability in large-scale Government program management, integration, engineering...Full timeLocal areaNight shiftWeekend work- Introduction The Maryland State Department of Education is dedicated to supporting a world‑class educational system that prepares all students for college and career success in the 21st century. The IT Assistant Director II serves as the primary technology liaison and...Work at office
$36.42 - $52.76 per hour
Luminis Health is seeking a Supervisor for IS Support Center to lead a team responsible for incident management... .... Candidates should have a minimum of five years in help desk/customer support, ideally in healthcare IT, along with educational qualifications. Benefits include...Hourly pay- ...IT Field Support Specialist 2 Description: The Hardware Technician (IT Field Support Specialist 2) provides Tier 2 and 3 on-site... ...teleconferencing equipment and associated cabling Maintain government and/or vendor-manufactured fiber optic modems, multiplexer,...Work at officeRemote workShift work
- General Dynamics Information Technology is looking for a Help Desk Technician IV to enhance customer operations while advancing your career. Responsibilities include responding to user inquiries, diagnosing technical issues, and mentoring new hires. This role requires 5...
$75k - $90k
Nakupuna Companies is hiring a Helpdesk Support Specialist I in Maryland. This role involves providing Tier 1 help desk support and managing user tickets related to hardware... ...Applicants should have a Bachelor's degree in IT, Security+ CE certification, and a minimum of...- ...fulfilling this mission is providing high-value IT consulting services that align technology... ...Summary: As an MSP - IT Client Support Technician, plays a pivotal role in... ...key customer site, delivering top-notch help desk and desk-side assistance. Your expertise...Temporary workRemote workWork visa
- ASM Research, An Accenture Federal Services Company, is seeking a Junior Escalation Manager in Annapolis, Maryland. This role is pivotal in managing escalated IT incidents and improving documentation processes within a federal environment. The ideal candidate has a Bachelor...Junior
$35k - $50k
A technology solutions provider is seeking a Help Desk Analyst in Patuxent River, MD to provide first line support. Responsibilities include troubleshooting hardware, software, and network issues, managing support tickets, and providing clear communication to users. Candidates...- CACI International Inc. is seeking a Help Desk Tier 2 Analyst based in National Harbor, MD. The candidate will join our FEMA Help Desk, providing technical support and exceptional customer service to FEMA end-users. The role requires a bachelor's degree and at least 8...
- IT Field Support Specialist, Onsite, TS SCI with a Full Scope Polygraph Security Clearance Required, Annapolis Junction, MD The IT Field... ...Junction MD Jobs, IT Field Support Specialist, IT Support, Help Desk, Microsoft Office, Windows, LAN, WAN, Active Directory, IT Security...Work at officeRemote workShift work
- The State of Maryland seeks an IT Assistant Director II to serve as the primary technology liaison within the Maryland State Department of Education. Responsible for coordinating IT operations, managing relationships with business units, and leading strategic IT solutions...
- ...As a Queue Coordinator, you will play a vital role in monitoring ticket queues, ensuring timely resolutions, and coordinating with support resources. This position provides a supportive work environment where your efforts are recognized and rewarded. With competitive salaries...
- ...Technology Group, Inc., is seeking a Junior System Administrator to provide High Performance... ...but are not limited to: Provide support for implementation, troubleshooting and maintenance of IT systems Provide Tier 1 (Help Desk) problem identification, diagnosis and...JuniorTemporary workImmediate start
$85k - $115k
...GovCIO is currently hiring for a Junior ServiceNow Developer to... ...mission-enabling applications supporting the U.S. Coast Guard. This is... ...about transforming government IT. Every day, we make a positive... ...alone. We need great people to help us do great things - for our...JuniorFull timeCurrently hiringRemote workFlexible hours- ...None Job Family: Technical Support Services Job Qualifications: Skills: Customer Care, Help Desk Support, IT Help Desk Certifications: CompTIA... ...services to every major agency across the U.S. government, defense and intelligence community. Our...Hourly payTemporary workImmediate startRemote workWorldwideFlexible hoursShift work
- ...providing them with tools, mentorship, and a supportive environment to ensure long-term success.... ...today! Responsibilities: The Help Desk Specialist (Senior) provides telephone and... ...Seven (7) years of experience in business IT environments, with emphasis on PC...Full timeContract workTemporary workFlexible hours
- ...development Vision insurance Job Title: Help Desk Technician – Tier 2 Full time – In... ...(MSP) dedicated to delivering top-notch IT solutions to our clients. We pride ourselves... ...troubleshooting and backend support to end users. Troubleshoot and resolve...Full timeWork at office
$19.5 - $20.5 per hour
...Overview JOB TITLE: Service Desk Agent CAYUSE COMPANY: Cayuse Commercial Services... ...matters Mobile telephony and device support Video Conference Unit Troubleshooting... ...applications Administration of ServiceNow IT Service Management System (for example...Hourly payFull timeTemporary workWork experience placementWork at officeLocal areaRemote workRelocationFlexible hours$18 per hour
...Time Bilingual (Italian/English) Service Desk Analyst Req number: R7729 Employment type... ...and vendors, and providing the technical support and customer service needed to solve requests... .... What You'll Do Provide General IT end-user support Utilize excellent...Hourly payPart timeWork at officeLocal areaRemote workWorldwideWeekday work$65k - $89k
...looking for a talented and passionate Help Desk Specialist 0 who would support one of our clients located in the... ...collaboration services hosted on a government intranet for a large and diverse... ...experienced network, software development, IT support and security professionals...Contract workLocal areaImmediate startShift workRotating shift- ...them with tools, mentorship, and a supportive environment to ensure long-term success... ...problems. Answer service desk calls and log each one into the IT service desk system (presently IBM... ...DOS, Windows, as well as work on a help desk. Demonstrated ability to communicate...Full timeContract workTemporary workFor contractorsWork at officeRemote workFlexible hours
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