NFL Flag League Success Manager

Just Compete Sports is looking for a dependable, organized, kid-friendly, and customer-focused League Success Manager to oversee multiple NFL FLAG league locations. This role is essential in delivering a high-quality experience for athletes, families, patrons, and staff while ensuring smooth and efficient league operations. The ideal candidate is tech-savvy, adaptable, level-headed, and able to balance strong customer service with consistent policy enforcement. We are looking for someone who communicates with proper etiquette, takes ownership, asks questions when needed, and helps create a positive, welcoming environment for kids. If you have a passion for sports management, excellent communication skills, and a dedication to upholding the integrity of league operations, we invite you to apply. Join our team and help create a successful, positive, and memorable experience for our league participants, families, staff, and community partners. Key Responsibilities: Oversee operations for multiple NFL FLAG league locations Serve as the primary point of contact for league participants and patrons Communicate in a timely, professional manner using proper etiquette with peers, staff, and patrons Build league schedules within budget guidelines Form teams and manage rosters in accordance with league policies Prepare leagues for season launch and manage in-season operations Support retention and soft sales efforts to grow league participation Assist with off-season marketing initiatives as needed Staff Communication & Coordination: Maintain weekly communication with Field Managers through calls and texts Communicate weekly with referees to ensure readiness and alignment Assist in hiring staff and confirm weekly availability before each weekend of games Collaborate with Admin and senior leadership on staffing and operational needs Be available on weekends during the season to assist at or run fields as needed Customer Experience & Leadership: Provide strong, professional customer service and resolve issues effectively Lead from the heart by helping kids feel welcome, supported, and part of a positive environment Keep the focus on the kids and the overall participant experience Be understanding with patrons while still following and enforcing company policies Remain calm, logical, and level-headed under pressure Be a good peer and strong teammate with excellent communication skills Qualifications: Strong customer service presence and communication skills Kid-friendly personality with a genuine passion for creating a positive experience for children Ability to multitask and stay organized in a fast-paced environment Highly proficient with technology, including the use of smartphones and mobile apps, Outlook, Google Workspace, ChatGPT prompts, and online systems Adaptable and comfortable learning new systems, programs, and processes Logical thinker who can make sound decisions under pressure Dependable, proactive, and accountable season after season Available on weekends during the season to support operations on the fields you oversee Must be able to pass a background check Preferred Experience: Background in sports management, league operations, or youth programming Experience coordinating staff or managing events Familiarity with scheduling, roster management, and youth sports software What We’re Looking For: We are looking for someone we can count on season after season. This person should take ownership of their leagues, communicate clearly and professionally, support their team, and care deeply about creating a great experience for every child and family involved in our programs. At Just Compete Sports, it’s all about the kids. Employment Type: Full Time Salary: $45,760 - $52,000 Annual Bonus/Commission: Yes