Senior Business Analyst

Senior Business Analyst One of Inc. 5000's fastest-growing companies with a limitless environment! Davis Unlimited Information Technologies, Inc. (DUIT) wants you! We have immediate openings and are looking for a qualified Senior Business Analyst with 5 or more years of experience to join our certified, award-winning, and innovative IT team! DUIT, a Maryland-based AI and cybersecurity firm, is seeking an experienced Senior Business Analyst to support the modernization and implementation of mission-critical public safety technology systems for Baltimore County, Maryland. You will work closely with government stakeholders, subject matter experts, technical teams, and vendors to analyze business processes, refine system requirements, evaluate technology solutions, and support complex system implementations. The initial assignment will focus on replacing Baltimore County's Jail Management System, including requirements validation, business process improvement, system integration, testing, and implementation support. Position: Full-Time | One-Year Assignment (2,080 Hours) Anticipated Start: December 2026 Why work for us? No red tape! Competitive salaries Great Health/Dental/Vision/Other Insurance Benefits Excellent 401K plans 11 Paid Company Holidays & PTO Tiers Educational Reimbursement Programs Limitless environment where you matter Recognition of outstanding work and other employee incentives Opportunities for advancement Davis Unlimited Information Technologies (DUIT) is a Baltimore-based AI and cybersecurity firm working at the cutting edge of post-quantum cryptography, AI development, and federal cybersecurity compliance. Founded in 2010, DUIT supports mission-critical government and critical infrastructure environments — including DoD and federal civilian agencies. Our leadership team includes a U.S. military veteran with active security clearances, and we proudly support a mission-driven culture that values service, integrity, and national security. We are a federally certified woman-owned and minority-owned small business, giving our team the opportunity to work on high-impact federal contracts and emerging technologies that directly impact national security. "Securing the Future through AI and Quantum-Resilient Innovation." We have opportunities for advancement, and our salaries and benefits are competitive. We are an equal opportunity employer. What You Will Get to Do: Analyze, validate, and refine business, functional, and non-functional requirements to support the modernization and implementation of complex public safety technology systems. Support the replacement of Baltimore County's Jail Management System by collaborating with County stakeholders, subject matter experts, technology teams, and vendors throughout the implementation lifecycle. Conduct detailed assessments of existing business processes, operational workflows, and data flows to identify opportunities for process improvement, automation, and technology modernization. Translate documented business requirements into comprehensive functional specifications, system design documents, technical requirements, and implementation deliverables. Facilitate stakeholder meetings, requirements discussions, and working sessions to gather, consolidate, validate, and communicate business and technical information. Collaborate with application developers, project managers, business users, and vendors to develop high-level system designs, prototype solutions, and integration strategies. Develop detailed unit and system testing scripts based on functional requirements and facilitate User Acceptance Testing (UAT) to validate system functionality. Analyze existing information systems and business operations to develop recommendations for technology solutions, implementation roadmaps, and system enhancements. Support internal and external system integrations, including requirements definition, integration design, testing, troubleshooting, and issue resolution. Participate throughout the systems development lifecycle, including needs assessments, requirements analysis, solution evaluation, implementation planning, testing, and post-production support. Gather, analyze, and document business requirements for system change requests, enhancements, and break/fix activities. Provide technical assistance, business analysis expertise, and consultation to government stakeholders throughout project implementation. Develop and maintain comprehensive project documentation, including business requirements, functional specifications, process documentation, system designs, test plans, and testing scripts. Evaluate system performance, develop reporting metrics, and recommend improvements to business processes, operational efficiency, and system controls. Support end-user training activities, including developing training materials, assisting users, and conducting training sessions when required. Maintain effective communication with County agencies, business stakeholders, technical personnel, and external vendors to support successful project delivery. Identify opportunities for innovation, continuous process improvement, and increased efficiency across government technology systems. Ensure the security and confidentiality of sensitive, proprietary, and government information throughout all project activities. Qualifications You Will Bring: Minimum Required: Bachelor's degree from an accredited college or university in Business, Computer Science, or a related field. 5+ years of professional experience in systems analysis, change management analysis, project management, program analysis, or a closely related field. Demonstrated experience supporting public safety system implementations and post-production environments as a primary technical resource. Strong knowledge of business analysis methodologies, requirements gathering, business process evaluation, and systems implementation practices. Experience analyzing complex business operations and translating business requirements into functional and technical system specifications. Demonstrated understanding of the principles and practices involved in planning, developing, implementing, and maintaining computer information systems. Experience evaluating existing administrative processes, identifying automation opportunities, and recommending technology-driven process improvements. Ability to assess the feasibility, suitability, and operational impact of proposed information technology projects and solutions. Experience developing clear and detailed technical documentation, including business requirements, functional specifications, system design documents, test plans, and testing scripts. Strong analytical, critical-thinking, and problem-solving skills with the ability to identify underlying business challenges and recommend effective solutions. Excellent written and verbal communication skills, including the ability to effectively communicate with technical teams, business users, government stakeholders, and external vendors. Demonstrated ability to collaborate across multidisciplinary teams, establish productive professional relationships, and facilitate stakeholder discussions. Strong understanding of business processes, operational workflows, and the relationship between organizational requirements and technology solutions. Ability to provide technical consultation, evaluate business needs, and contribute to technology implementation and continuous improvement initiatives. Ability to maintain the security and confidentiality of proprietary and sensitive information. Must be able to successfully complete the required background check and comply with Baltimore County security and identification requirements, including displaying a County-issued security badge at County locations. Preferred: 5+ years of experience supporting public safety technology projects, systems implementations, or modernization initiatives. Experience working for a government entity, particularly within local or county government environments. Experience supporting Jail Management Systems or comparable public safety applications. Experience supporting large-scale enterprise technology implementations involving multiple government agencies, stakeholders, and vendors. Experience with public safety operational workflows, business process modernization, and system replacement initiatives. Experience coordinating User Acceptance Testing, system integration testing, and post-production support for government applications. Familiarity with government technology procurement, vendor coordination, and software implementation processes. DUIT