BRANCH MANAGER aka OFFICE MANAGER - Prospect

BRANCH MANAGER aka OFFICE MANAGER - Prospect Join to apply for the BRANCH MANAGER aka OFFICE MANAGER - Prospect role at Stock Yards Bank & Trust . As an Office Manager, you are responsible for leading a team to achieve assigned goals through exceptional service and needs‑based selling. You will oversee office operations, supervise and develop staff, and contribute to business development and growth. Your management experience and community involvement will be essential for coaching employees and enhancing customer service, which is a hallmark of our bank. Responsibilities Retain and expand current customer relationships. Open new accounts, perform account maintenance, process and close loans. Consultative Selling – Engage existing clients and prospects to uncover needs and offer solutions. Perform Service Associate duties as required, such as processing deposits, withdrawals, cashing checks, balancing a cash drawer and processing teller work through image capture. Responsible for team building & motivation – Track results vs. goals, conduct weekly team meetings and coach employees. Supervise branch personnel – Conduct performance appraisals, employee development, disciplinary actions and scheduling. Lead, exemplify and coach to 212º commitment to service. Assist with business development by preparing for and participating in business calling activities, networking, and community involvement. Remain up to date with changes in bank operational policies and procedures to ensure staff compliance while making recommendations to improve efficiency. Responsible for customer relations including complaints and inquiries. Responsible for office operational processes. Other functions as required. Represent the bank at community functions. Job Requirements High School Diploma or GED equivalent required – BS/BA business‑related field preferred. Graduate of Management Training Program or similar. 3+ years of retail banking experience. 1+ years of lending experience. Computer proficiency including Microsoft Word, Excel, Outlook, etc. Ability to work in a team environment and motivate others. Proven supervisory experience helpful. Professional appearance and demeanor. Good communication skills – both written and verbal. Organizational skills and time management. Ability to adapt to a changing environment. Demonstrate active listening skills. Practical application of policies and procedures. Ability to coordinate actions in relation to the actions of others. Ability to foresee problems and develop solutions. Benefits 401(k) with a company match of up to 6% ESOP employer match Medical insurance Dental insurance Vision insurance Cancer/ Disease insurance Accident insurance Flexible Spending Accounts Health Savings Accounts Bank‑paid Life/ AD&D insurance Voluntary Life/ AD&D insurance Bank‑paid Short‑Term and Long‑Term Disability insurance Employee Stock Purchase Plan Employee Assistance Program Physical Requirements The physical demands described herein are representative of those that must be met to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, use hands and fingers, handle or feel, reach with hands and arms, talk, see and hear. The employee is frequently required to stand and walk. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. Location: Louisville, KY | Salary: $89,700 – $134,600 #J-18808-Ljbffr Stock Yards Bank & Trust