Recovery Support Specialist

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Wellness resources

The Recovery Support Specialist works in collaboration with affiliate providers and care center staff to assess healthcare needs, identify any barriers to care, and support patients in their health and wellness goals.

Key Responsibilities:

• Prepare new patient files and update existing patient records.
• Retrieve medical records for patients and staff upon request.
• Maintain accurate and timely documentation of all patient encounters and complete reporting requirements according to organization standards.
• Establishes close relationships with patients, building rapport and trust with patients in an empathetic manner.
• Establish and maintain relationships with affiliate providers.
• Communicate with the Care Team (providers, affiliate providers and Care Team staff) to discuss patient care issues and needs and how best to facilitate care services.
• Maintain strict confidentiality in accordance with department and organizational policies.
• Develop rapport and trust with patients to foster a safe and supportive environment.
• Assist patients in setting recovery goals and provide encouragement throughout their journey.
• Discharge Planning
• Assist in managing crisis situations by de-escalating conflicts and addressing challenging behaviors, utilizing therapeutic techniques.
• Other duties as assigned.

Qualifications:

• High School Diploma, or GED - Required.
• At least 1 year of customer service experience, preferably in a healthcare setting
• Ability to demonstrate effective organizational and time-management skills.
• Demonstrates excellent oral and written communication skills.
• Demonstrates knowledge of basic computer skills
• Ability to problem-solve and multi-task in the work environment.
• Demonstrates Proficiency in Verbal & Written Communication Skills.
• Knowledge of State & Federal Statutes Regarding Patient Confidentiality Laws.
• Knowledge of Drug-Free Workplace Policies and Procedures.
• Knowledge of Workplace Violence.
• Knowledge of Corporate Integrity & Compliance Program.

Schedule:

• 8 hour shift
• Weekends as needed

Compensation: $21.00 per hour


We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

About Argon Agency

In the ashes of 2020, a team of creatives came together and noticed a void in the digital marketing realm. A black hole, if you will. Traditional digital marketing was a series of smoke screens, empty promises, one size fits all cookie cutter campaigns, and charts and graphs that look pretty, but don't actually mean much. There had to be a better way. There had to be a way to provide clear, customized marketing campaigns that provided results, not just pretty charts and vague answers as to where a budget went. From that realization was born Argon Agency.

Disclaimer: Not all roles listed are internal roles. Argon Agency acts as an employment recruiter, connecting qualified candidates with potential employers. We do not guarantee job placement and are not responsible for employer hiring decisions. All hiring and employment terms are determined by the employer.


Our Process: Your application will be reviewed by our hiring team. If we identify that you will be a possible fit for the role we will conduct a phone screening to determine next steps. We appreciate your patience.