Diagnostic Clinic Technician - Cardiology - Flexi

Position Description:
Schedule: Monday-Friday 8a-5p, Flexi

Location: Boshell Building, Cardiology

Under general supervision, to assist the reading provider and assist radiology technologist by preparing the patients and stocking the rooms. May be requested to perform scheduling functions to assist in the operation of the department to include: answering telephones received by the radiology call center from clinics and outside referring physicians; perform appointment reminder calls; reschedule patients due to equipment malfunction or actively obtain pre-certifications upon request. To consistently demonstrate outstanding customer service to patients, visitors, physicians and staff.

Key Duties & Responsibilities
1. Organizes reading room activities.
2. Performs duties related to physician support and patient activities.
3. Maintains accountability for a safe environment for patients and others.
4. Displays effective communication skills.
5. Participates in CQI.
6. Demonstrates a responsible attitude toward continued professional growth.
7. Performs scheduling functions to assist in the operation of the mammography department.
8. Performs other duties as assigned


Position Requirements:
High School diploma or GED and two (2) years of college coursework to include biological sciences required. A combination of education and healthcare experience may substitute for minimum education requirement. One (1) year customer service experience, preferably in a medical/clinic setting, required. Successful completion of all IDX classes required.

TRAITS & SKILLS:
Must be self-directed / self-motivated; must have excellent communication and possess outstanding customer service and interpersonal skills. Must be able to: (1) perform a variety of duties often changing from one task to another of a different nature without loss of efficiency or composure; (2) accept responsibility for one's own work; (3) work independently; (4) recognize the rights and responsibilities of patient confidentiality; (5) convey empathy and compassion to those experiencing pain, physical or emotional distress and/or grief; (6) relate to others in a manner which creates a sense of teamwork and cooperation; (7) communicate effectively with people from every socioeconomic, cultural and educational background; (8) exhibit flexibility and cope effectively in an ever-changing, fast-paced healthcare environment; (9) perform effectively when confronted with emergency, critical, unusual or dangerous situations; (10) demonstrate the quality work ethic of doing the right thing the right way; and (11) maintain a customer focus and strive to satisfy the customer's perceived needs.


UA Health Services Foundation (UAHSF) is proud to be an AA/EOE/M/F/Vet/Disabled employer.