Onsite General Manager (Del Webb Sweetgrass)

Company Summary RealManage Elevated Onsite is a division of RealManage, a company specializing in the management of community associations with onsite staff. Our mission is to provide the best possible lifestyle HOA management services to partner communities by combining the best people, technology, and service reputation of RealManage and its CiraConnect division. Our professional staff has decades of experience managing age‑restricted communities, luxury high‑rise condominiums, co‑ops, urban mixed‑use, and large‑scale single‑family developments with complex amenities. We focus on customer service and lifestyle for residents and boards, ensuring the finest management in the industry. Community Summary Del Webb Sweetgrass in Richmond, Texas is a vibrant 55+ community offering an active lifestyle, beautiful amenities, and friendly neighbors. Amenities include The Lakehouse – office and gathering space, community pools, fitness center, dog park, sport courts, putting green, and community parks. Role Summary The Onsite General Manager serves as the chief operating officer of the Del Webb Sweetgrass Community Association, responsible for overall leadership, administration, financial management, governance support, and operational performance of the Association. Responsibilities Board Governance and Leadership Primary professional advisor to the Board of Directors Coordinate implementation of board‑approved policies and strategic initiatives Facilitate annual planning sessions and long‑range strategic planning Attend board, committee, membership, and special meetings Support board orientation and continuing education Aide and support boards, committees, and general counsel in meeting timelines Financial Management and Fiduciary Oversight Lead development and administration of annual operating, reserve, cash‑flow and capital budgets Monitor financial performance and provide variance analyses Coordinate audits, tax filings, and reserve studies Protect and safeguard Association funds and assets Community Operations and Resident Experience Direct and oversee all Association operations Monitor resident satisfaction and operational effectiveness Promote resident engagement and community programs Ensure accurate and timely communications Maintain high visibility of the management team and build resident relationships Establish a friendly, service‑oriented staff culture of empowerment Human Resources and Staff Leadership Recruit, hire, train, coach, develop, and evaluate staff Provide leadership to department managers and supervisors Ensure compliance with personnel policies and workplace safety requirements Facilities, Maintenance, and Capital Projects Oversee operation and maintenance of Association facilities and common areas Develop preventive maintenance programs Oversee capital improvement projects Coordinate emergency preparedness and insurance claim activities Vendor and Contract Management Develop bid specifications and solicit proposals Evaluate contractor qualifications and insurance Monitor vendor performance and contractual compliance Covenant Enforcement and Architectural Review Oversee covenant enforcement activities Oversee Architectural Review Committee processes Ensure compliance activities are administered fairly and consistently Risk Management and Compliance Develop and administer risk management programs Ensure compliance with governing documents and applicable laws Maintain emergency response and business continuity procedures Qualifications Bachelor’s degree or equivalent experience Minimum five years of progressively responsible onsite HOA management experience Minimum two years of supervisory experience Valid driver’s license and automobile liability insurance Preferred Qualifications CMCA®, AMS®, or PCAM® credentials Experience managing a large‑scale active‑adult community Experience with reserve planning and capital project management Physical Requirements Ability to sit for prolonged periods at a desk and work on a computer Occasional standing, walking, bending, or reaching as needed Occasional ladder or stair use Lift or move objects up to 10–20 pounds (e.g., files, office supplies) Manual dexterity for computer, telephone, and office equipment Visual acuity for printed materials, spreadsheets, and screens Hearing and speech ability for effective communication in person, by phone, and virtual meetings Standard office environment with moderate noise levels Outdoor weather conditions while onsite at various communities Standard schedule with occasional extended hours as required Pay and Benefits Pay: $85,000 to $95,000 per year, depending on education and experience. Medical insurance – company pays premium for employee‑only tier on HSA plan Dental insurance Vision insurance Life and disability insurance HSA – required high‑deductible medical plan to be eligible FSA account for health‑related expenses FSA account for dependent care expenses Education reimbursement for industry related classes 401(k) match after one year Employee Assistance Program (EAP) 9 paid holidays and 2 floating holidays EEO & Values Statement RealManage is a values‑based, equal‑opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. #J-18808-Ljbffr RealManage