Maintenance Technician I - The Heights

Job Description

Job Description

Neighborly Communities is searching for a Maintenance Technician I to join our team!!

Pay Range: $18.56-$27.30

Welcome to Neighborly Communities!

Central to the Neighborly Way is our unrelenting commitment to an outward mindset. This means we are self-aware and accountable to our work and how we impact others. We believe in growth and strive to invest in all our employees.

Our Five Core Values

• Outward Mindset – Seeing others as people and considering how our actions impact them.
• Collaboration in Conflict – Approaching conflict collaboratively rather than through combat or compromise.
• Excellence – Holding ourselves and our work to the highest standards.
• Honesty – Being truthful, transparent, and accountable, even when it's uncomfortable.
• Integrity – Consistently aligning our actions with our values.

These values guide how we lead, serve our residents, support our teammates, and approach challenges.

Watch our video to learn more about the Neighborly Way.

Our Mission 
Neighborly Communities’ mission is to build an outward, disciplined and data-informed corporate culture where market/site selection, design, development, construction, and property/asset management are all perfectly aligned to deliver a best-in-class human experience to the Oregon, Washington, Idaho and Utah multi-family markets.

General Description

The Maintenance Technician I position plays a vital role in supporting the maintenance team and assisting with the upkeep of Neighborly Communities' properties. This role helps ensure that maintenance work, apartment make-ready turns, property improvements, and resident service requests are completed safely, efficiently, and to Neighborly Communities' quality standards. The Maintenance Technician I performs routine maintenance repairs, assists with groundskeeping and property appearance, manages trash enclosures, and supports the daily maintenance operations of the community while maintaining compliance with all applicable safety regulations, company policies, and legal requirements.

Supervisory Responsibilities

This position has no supervisory responsibilities.

Essential Duties and Responsibilities

This job description is not intended to be all-inclusive. Additional responsibilities may be assigned as needed to support the success of the community and company objectives.

• Perform assigned maintenance duties Neighborly Communities Properties in compliance with state and federal laws, Fair Housing regulations, landlord-tenant laws, and OSHA standards.
• Assist with the apartment make-ready process, including conducting pre- and final move-out inspections, performing maintenance repairs, coordinating painting activities as assigned, and assisting with vendor access and scheduling
• Help maintain the grounds and amenities to meet the properties' standards.
• Complete various assigned tasks such as unit turnovers, grounds cleanup, grounds inspections, work orders, and, if applicable, swimming pool maintenance.
• Maintain an in-depth knowledge of Fair Housing laws and regulations and perform all job duties in compliance with those requirements.
• Provide exceptional customer service to residents, striving to exceed maintenance expectations.
• Maintain regular and reliable on-site or in-office attendance in accordance with the attendance policy outlined in the personnel manual.
• Schedule and conduct monthly, biannual, and annual inspections, which may include apartment inspections, backflow testing, safety inspections (lighting, etc.), fire extinguishers, and fire suppression systems.
• Maintain the cleanliness, organization, and OSHA compliance of the maintenance shop, equipment, and work areas.
• Maintain a professional appearance by wearing Neighborly Communities logoed apparel and displaying your issued Neighborly Communities badge.
• Occasionally assist with the after-hours emergency on-call rotation, being available on weekends and after hours.
• Show consistent self-accountability by scheduling, preparing for, and actively participating in monthly 3A+ SAM meetings with your supervisor
• Attend Safety Meetings If assigned.
• Maintain expert-level knowledge of all property maintenance platforms, including but not limited to Leonardo, SharePoint, and ResMan.
• Embrace the principles of the Outward Mindset.
• Complete all required training through GraceHill and any other assigned courses or seminars, including Outward Mindset Gatherings, Outward Performance, and other related trainings.
• Perform any other related duties as assigned by management.

Required Knowledge, Skills, and Abilities

• Proficient in the Microsoft Office Suite.
• Demonstrates strong verbal and written communication skills.
• Capable of maintaining confidentiality and handling sensitive information with discretion.
• Able to balance team and individual responsibilities effectively.
• Works well independently and as part of a team.
• Skilled at managing multiple competing priorities and deadlines while maintaining a strong attention to detail.
• Possesses strong organizational, time management, and prioritization skills.
• Familiar with Fair Housing Guidelines.
• Motivated to respond promptly to the needs and requests of the Community Manager.
• Enjoys interacting with others, putting a premium on Outward Mindset concepts

Education and Experience

• High school diploma or equivalent.
• At least one (1) year of maintenance repair experience.

Certificates, Licenses, Registrations:

None.

Physical demands and work environment

• Frequently required to stand.
• Frequently required to walk.
• Frequently required to sit.
• Frequently required to utilize hand and finger dexterity.
• Frequently required to travel to sister properties and other Neighborly functions.
• Occasionally required to climb, balance, bend, stoop, kneel or crawl.
• Continually required to talk or hear.
• Continually Required to work in an on-site setting during all open business hours.
• Frequently exposed to outside weather conditions.
• Occasionally exposed to bloodborne and airborne pathogens or infectious materials.
• While performing the duties of this job, the noise level in the work environment is usually moderate.
• The employee must occasionally lift and/or move up to 50 pounds.
• Specific vision abilities required by this job include close vision; distance vision; color vision; peripheral vision; depth perception and ability to adjust focus.

Benefits:

• 401(k)
• Health Insurance
• Dental Insurance
• Vision Insurance
• Health Savings Account
• Life Insurance
• Paid Time Off
• Associate Rent Discount
• Employee Assistant Program

Neighborly Communities prioritizes the safety of team members, residents, and our vendors. As a drug-free employer, we adhere to Federal Guidelines and mandate a drug screening at the time of job offer, covering all controlled substances, including Marijuana.