Host/Hostess

Job Description

Job Description

Description:

Parma Tavern | Buford, Georgia

$12–$14 per hour, based on experience

Parma Tavern is seeking friendly, professional, and hospitality-driven Hosts and Hostesses to join our Front of House team. For years, Parma Tavern has been a neighborhood favorite, serving an eclectic mix of Italian-inspired pub fare featuring stone oven pizzas cooked in our 600-degree brick oven, fresh pasta with made-from-scratch sauces, house-ground burgers, shareable appetizers, and an extensive selection of craft beer, wine, and handcrafted cocktails.

What truly sets Parma apart isn't just the food—it's our people. Many of our team members have been with us for years because we've built a culture based on teamwork, respect, consistency, and genuine hospitality. We work hard, support one another, and believe every guest deserves an exceptional dining experience.

As the first and last impression of our restaurant, our Hosts play a vital role in creating memorable guest experiences. We're looking for individuals who are warm, organized, dependable, and able to manage multiple priorities while maintaining a welcoming, positive attitude. The ideal candidate enjoys working with people, communicates effectively, and understands how proper seating and guest flow contribute to the success of the entire restaurant.

• Previous host, customer service, or restaurant experience is preferred but not required
• Friendly, outgoing, and hospitality-focused personality
• Professional appearance and positive attitude
• Strong communication and interpersonal skills
• Excellent organizational and multitasking abilities
• Ability to remain calm and welcoming during busy periods
• Dependable, punctual, and prepared for every shift
• Team-first mentality with a willingness to assist wherever needed
• Strong attention to detail
• Flexible availability, including weekends
• Desire to grow with a stable and successful restaurant

• Welcome every guest with genuine hospitality and a warm first impression
• Manage guest wait lists using the restaurant's seating system
• Coordinate seating to maintain an efficient dining room flow
• Communicate table status with managers, servers, and support staff
• Answer telephones professionally and assist with guest inquiries
• Provide accurate wait time estimates and communicate delays when necessary
• Assist with takeout guest pickups when needed
• Help maintain a clean, organized, and welcoming lobby and host stand
• Open doors, acknowledge departing guests, and thank them for dining with us
• Support servers, bartenders, and managers during busy periods
• Complete opening, running, and closing responsibilities
• Help create a positive, welcoming atmosphere for every guest

Our Hosts are responsible for setting the tone for every dining experience.

Our Host Team members are expected to:

• Create a welcoming and friendly first impression
• Maintain accurate seating rotation and table management
• Communicate effectively with both guests and team members
• Help minimize guest wait times whenever possible
• Resolve minor guest concerns professionally and involve management when appropriate
• Represent Parma Tavern with professionalism, enthusiasm, and genuine hospitality

Parma Tavern serves guests throughout lunch, dinner, weekend brunch, and late-night service.

Applicants should have flexible availability, including:

• Lunch and dinner shifts
• Weekend brunch
• Evening and late-night shifts
• Weekends
• Holidays and special events
• Opening and closing responsibilities as scheduled

The strongest candidates are dependable, flexible, and enjoy working in a fast-paced, high-energy environment.

• Restaurant or customer service experience preferred
• Strong communication and customer service skills
• Ability to multitask while maintaining organization and professionalism
• Ability to stand and walk for extended periods
• Comfortable working in a busy restaurant environment
• Positive attitude and strong work ethic

• $12–$14 per hour based on experience
• Employee dining benefits
• Flexible scheduling
• Supportive leadership and a team-oriented culture
• Ongoing training and development
• Opportunities for advancement into Server Assistant, Server, Bartender, and other Front of House positions
• A workplace built on respect, teamwork, and genuine hospitality

At Parma Tavern, our Hosts do much more than greet guests—they help create the experience that keeps guests coming back. Every smile, every greeting, and every well-managed seating decision contributes to the success of the restaurant.

If you're friendly, dependable, enjoy working with people, and want to be part of a team that values hospitality, we'd love to meet you.

Apply today and become part of the Parma Tavern family.