Remote Customer Experience Insights Analyst
MPAC
- Remote job
MPAC is seeking a Customer Experience Research Analyst to transform customer and operations data into actionable CX insights. You will conduct qualitative and quantitative research, build dashboards, and deliver executive-ready insights to inform service improvements across Ontario. The role emphasizes collaboration, stakeholder engagement, and maintaining robust CX metrics. Remote-friendly with a permanent, full-time contract and a focus on equity and inclusion. #J-18808-Ljbffr MPAC
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