Inside Sales Representative

Job Description

Job Description

Build Your Career at a Company on the Move

API International is a privately held, family-owned manufacturing and engineering solutions company founded in Portland, Oregon, in 1979. For more than 45 years, we've been helping customers solve real-world challenges with flanges, expansion joints, pipe fittings, and custom-fabricated products serving the Agriculture, Exhaust, HVAC, and Water Works industries.

API International is experiencing significant growth, creating exciting opportunities for motivated people who want to grow alongside the company. As we expand our customer base, product offerings, and markets, we're looking for people who want to take on new challenges, develop their skills, and build a long-term career with us.

As an Inside Sales Representative , you'll have the opportunity to learn our industry, develop valuable sales and technical skills, build customer relationships, and grow into increased responsibility—including the potential to advance into an Outside Sales / Regional Sales role.

Join API at an exciting time in our growth and be part of building what's next.

Why Join API International?

Build skills. Build relationships. Build your career.

• Competitive base salary + dynamic sales commission program.
• Clear career path with opportunities to advance into Outside Sales / Regional Sales and leadership roles.
• Training and professional development in technical products, manufacturing, sales, and customer relationship management.
• Opportunity to work with customers and solve real-world industrial challenges.
• Modern sales tools and technology, including CRM and ERP systems.
• Family-owned company with a long history and a strong growth trajectory.

What We Offer

• Competitive base salary + dynamic sales commission program – Earn additional compensation based on sales performance and success.
• Employer-paid health, vision, dental, and long-term disability insurance – Base plan premium fully covered beginning the first day of the month following 60 days of employment. Spouse and family eligible for 100% coverage of the base plan premium after one year.
• Health Savings Account (HSA) with an employer contribution – API contributes to eligible employees' HSA accounts, with contribution amounts varying based on individual coverage and eligibility.
• 80 hours in your first year — increasing to 152 hours after your first year (prorated).
• 8 paid holidays – Includes your birthday.
• 401(k) with a 4% company match.
• Voluntary benefits – Includes FSA and life insurance.
• Training and professional development
• Opportunities for advancement – Grow with a company experiencing significant growth.

The Opportunity

The Inside Sales Representative plays a critical role in supporting API's mission by driving revenue growth through new customer acquisition, account development, and strong customer support. Working closely with an assigned Regional Manager (RM), this position helps achieve regional sales goals by identifying and pre-qualifying target accounts, assessing customer needs, preparing quotes and proposals, determining pricing, and responding to RFQs, technical inquiries, and customer service requests

This is an opportunity to develop into a well-rounded technical salesperson. You will learn the products, industry, customers, manufacturing process, and sales skills needed to grow your career.

What You'll Do

• Build & Grow Customer Relationships – Work directly with customers to understand their needs, solve problems, and identify opportunities to expand business.
• Develop New Business – Research and identify prospective customers within your assigned region. Work with the Regional Manager to qualify opportunities and turn prospects into customers.
• Sell Solutions – Learn API's products and capabilities and help customers determine the right solution for their application.
• Quote & Close – Prepare quotes and proposals, determine pricing, respond to RFQs, follow up on opportunities, and help move business from inquiry to order.
• Own the Customer Experience – Process orders, monitor shipments, communicate updates, and help resolve issues when they arise.
• Use Technology to Drive Sales – Maintain accurate customer information and opportunity pipelines using ERP and CRM systems.
• Learn the Business – Participate in product training, internal meetings, customer discussions, and manufacturing activities to develop technical and commercial knowledge.
• Bring Ideas to the Table – Share customer feedback, market intelligence, competitive information, and ideas that can help API improve and grow.

What You'll Learn

• Business-to-business sales
• Technical product sales
• Customer relationship management
• Quoting, pricing, and negotiation
• New business development
• Manufacturing and engineering fundamentals
• CRM and ERP systems
• Account management
• Market and competitive analysis
• Professional communication and customer problem-solving

What We're Looking For

We're looking for potential, drive, and personality—not just years of experience.

• Motivated by achieving goals and winning business.
• Comfortable talking with customers and building relationships.
• Curious and willing to learn technical products and industrial applications.
• Organized and able to manage multiple priorities.
• Strong verbal and written communication skills.
• Positive, professional, and solutions-oriented.
• Team player who works well with Regional Managers, Inside Sales, Engineering, Operations, and leadership.
• Comfortable using technology and learning new systems.
• Proficient with Microsoft Outlook, Excel, Word, and PowerPoint.
• Self-motivated and accountable for getting things done.

Experience & Qualifications

• High school diploma or GED required.
• 1–3+ years of sales, customer service, inside sales, manufacturing, distribution, or related experience preferred.
• B2B sales experience is a plus, but we will train the right candidate.
• Ability to learn and utilize ERP and CRM systems.
• Strong organizational skills with the ability to manage multiple priorities.
• Occasional overnight travel may be required.

Even Better If You Have

• Bachelor's degree in business, engineering, science, technology, or a related field.
• Experience in B2B or technical sales.
• Knowledge of pipe, valves, fittings, flanges, HVAC, water works, agriculture, or industrial products.
• Manufacturing or engineering experience.
• Experience working with contractors, distributors, OEMs, or industrial customers.

Your Career Path at API International

Inside Sales Representative to Senior Inside Sales / Account Development to Outside Sales / Regional Sales to Strategic Accounts / Sales Leadership

We're committed to developing people who want to take on greater responsibility as they grow. Your career can grow as API grows.

The API Opportunity

Growing Company  |  Career Advancement  |  Performance-Based Earnings  |  Training & Development

We're growing—and we're looking for people who want to grow with us. If you're competitive, curious, motivated, and want to build a career in sales, come learn the industry, develop your sales skills, build lasting customer relationships, and grow with API International.