SalesForce Architect

Salesforce Architect

SOFT's client located in New York, NY (Hybrid) is looking for a Salesforce Architect for a long term contract assignment.

Qualifications: Required Qualifications

• 10+ years Salesforce platform experience
• 5+ years in Senior Salesforce Architect or Lead Architect role
• Proven hands-on experience with POCs, development, and enterprise Salesforce architecture
• Hands-on experience with Agentforce, Data 360, CRMA, Einstein AI, reporting, dashboards
• Working knowledge of Microsoft Dynamics 365 security and multi-app deployments
• Experience with CI/CD, DevOps, Scrum, and multi-environment release management
• Strong technical leadership, mentoring, and cross-functional collaboration skills
• Salesforce Certified System Architect and Application Architect
• Salesforce Data Cloud Consultant, AI Specialist, and CRMA certifications

Preferred Qualifications

• Microsoft Dynamics or Power Platform certifications
• Experience in large-scale, multi-org, regulated enterprise environments
• Agile / Scrum experience with hands-on technical participation
• Experience with Power Platform (Power Apps, Power Automate, Power BI)
• Familiarity with Power Pages portal
• Bachelor's degree in computer science, Engineering, or equivalent technical experience

Responsibilities

• Hands-On Salesforce Architecture
• Lead end-to-end Salesforce architecture across multi-cloud enterprise deployments
• Design and implement proof-of-concepts (POCs) to validate technical approaches, integrations, AI, and automation
• Collaborate directly with developers to review code, guide patterns, and enforce best practices
• Architect multi-application, multi-business-unit orgs, ensuring isolation, security, governance, and scalability
• Implement Agentforce solutions, including AI-driven workflows and orchestration
• Design and implement Data 360 solutions for identity resolution, ingestion, harmonization, segmentation, and activation
• Build and optimize CRM Analytics (CRMA) dashboards, datasets, recipes, and predictive AI insights
• Implement Einstein AI features such as Next Best Action, Prediction Builder, Einstein Discovery, and generative AI
• Salesforce Platform Architecture & Governance
• Define platform standards, multi-application governance, Integration patterns/strategies, CI/CD, and release management strategies
• Lead Architecture Review Board presentations for technical designs
• Design and architect Agentforce and Data 360 solutions to power Generative AI use cases
• Architect security, sharing, and data models for multiple applications on shared orgs
• Design for performance, scalability, resilience, and high availability
• Implement monitoring, logging, alerting, and disaster recovery strategies
• Enforce data quality, lifecycle management, archival, and regulatory compliance
• Microsoft Dynamics 365 – Security Architecture & Support
• Provide hands-on and architectural support for Dynamics 365 multi-application environments
• Architect security and access models, including roles, teams, business units, and field-level security
• Support enhancements, KTLO, and minor platform upgrades
• Design integrations between Dynamics, Salesforce, and enterprise systems
• Architect Power Automate Flows for integration and data-level logic