Automotive Customer Service Advisor

Job Description

Job Description

Ready to Drive Your Career Forward? Join Motor Works Auto Service as an Auto Service Advisor!

Are you passionate about cars and enjoy helping people get back on the road? Do you thrive in a fast-paced environment where your customer service skills can shine? If so, Motor Works Auto Service in Sartell, MN, has an exciting opportunity for you!

As an Auto Service Advisor, you'll be the friendly face our customers rely on. You'll listen to their needs, guide them through the repair process, and ensure their experience is smooth and positive. You'll work closely with our skilled technicians, keeping customers informed and building lasting relationships.

Why Choose Motor Works?

• Competitive Pay: Earn a rewarding salary of $65,000 - $90,000 annually.
• Unbeatable Benefits: Enjoy 100% company-paid medical, dental, and vision insurance, a matching 401(k), and generous paid vacation.
• Work-Life Balance: Say goodbye to weekend work and enjoy consistent hours.
• Growth Opportunities: We're committed to your success with ongoing training and opportunities for advancement.
• State-of-the-Art Environment: Work with new equipment in a well-organized and efficient shop.
• Supportive Team: Join a family-friendly company with supportive management and skilled professionals who value teamwork.

What You'll Do:

• Greet customers, understand their vehicle needs, and create accurate service estimates.
• Monitor vehicle progress, communicate updates to customers, and ensure timely completion.
• Oversee technicians, track job progress, and manage parts ordering.
• Build strong customer relationships through excellent communication and service.
• Contribute to the profitability of the shop through sales and promotions.
• Maintain a professional image and a clean, organized work environment.

What We're Looking For:

• Minimum 1 year of experience as an Automotive Service Advisor.
• Strong customer service, communication, and problem-solving skills.
• Ability to manage multiple tasks and prioritize effectively.
• Organized, detail-oriented, and reliable.
• A positive attitude and the ability to work well in a team.

Ready to join a winning team and build a rewarding career? Apply now – it's quick and easy!