Credit Operations Manager

$77.39k - $127.14k

Full-time

WSFS Bank

Job Description
NewLane Finance is a commercial equipment finance company, serving small and mid-size business nationwide. Our mantra is "Business Lending Done Right", and our strategy is to revolutionize small business lending by employing the latest technology and a motivated workforce to deliver fair and transparent financing solutions to businesses with unmatched levels of speed, convenience and customer service. Our products and services are offered to the business community primarily through financing programs with equipment manufacturers, distributors, and dealers. NewLane Finance is powered by WSFS Bank, a $15B financial organization.
NewLane Finance is seeking a manager to proactively manage an engaging operational team whose goals are in line with NewLane's values and service standards. The qualified candidate will assist with the implementation of NewLane's strategic and busines plan, particularly with respect to the development and build out of the documentation, funding and contract closing strategy. This individual will manage the day to day activity of the Finance Coordinators.
Our Values:
Integrity
Passion
Teamwork
Commitment to Excellence
Inclusion
Essential Duties and Responsibilities:
Lead, coach, and develop the Finance Coordinator team, providing ongoing mentorship, performance management, and guidance to ensure exceptional customer service, operational efficiency, and consistent execution of departmental objectives.
Oversee the day-to-day activities of the Finance Coordinators and credit operations function, including customer welcome calls, preparation and distribution of finance agreements, collection of required documentation, and facilitation of a seamless documentation, booking, and funding process.
Partner with senior management to identify, develop, and implement process improvements across documentation, booking, funding, and servicing workflows to enhance efficiency, accuracy, and customer experience.
Collaborate closely with Sales, Credit, Operations, and Technology teams to streamline processes, improve communication, and support organizational goals.
Drive effective utilization of technology solutions and automation tools to optimize operational workflows, increase productivity, and improve scalability across the funding and servicing lifecycle.
Ensure Finance Coordinators provide timely and accurate transaction status updates to internal Business Development Representatives, equipment vendors, dealers, brokers, and customers throughout the funding process.
Serve as an escalation point for customers, Business Development Representatives, dealers, vendors, and brokers, assisting with complex transaction requirements, documentation stipulations, pricing inquiries, and contract terms and conditions to facilitate successful closings.
Ensure all finance agreements, funding packages, and supporting documentation are processed in accordance with company policies, procedures, regulatory requirements, and risk management guidelines.
Monitor operational quality, identify process gaps, and implement corrective actions to improve accuracy, compliance, turnaround times, and overall service delivery.
Identify and escalate suspected fraud, documentation discrepancies, and operational risks to management while partnering with internal stakeholders to resolve issues promptly.
Work closely with the Technology team to evaluate, implement, and enhance systems, reporting capabilities, and workflow solutions that support continued growth and operational excellence.
Establish and monitor key performance indicators (KPIs) for documentation, booking, funding, customer service, and team productivity to ensure achievement of business objectives and service level standards.
Qualifications & Experience
Bachelor's degree in Business, Finance, Accounting, or a related field preferred; equivalent experience will be considered.
Minimum of five years of experience in loan processing, documentation review, equipment finance, banking operations, or a related operational support function.
Experience reviewing finance agreements, contract documentation, and funding packages preferred.
Strong interpersonal and relationship-building skills, with the ability to effectively collaborate with customers, vendors, brokers, and internal stakeholders.
Proficient in Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook.
Demonstrated ability to manage multiple priorities and deadlines in a fast-paced, high-volume, sales-driven environment.
Proven ability to work independently, exercise sound judgment, and maintain a high level of accuracy with minimal supervision.
Strong customer service orientation with a professional and consultative approach to managing business-to-business (B2B) relationships.
Excellent organizational, analytical, and problem-solving skills, with exceptional attention to detail.
Effective verbal and written communication skills, with the ability to clearly convey information and build credibility with internal and external partners.
The successful candidate will receive competitive compensation, excellent benefits including Health, Dental, Vision, 401k) with match, flexible spending, Life Insurance, Short Term and Long-Term Disability Insurance, generous PTO, and much more...
NewLane Finance is shaping the future of business finance, and we're looking for talented, committed individuals to join our company as we continue to grow our team. We work hard to find the best people, invest in their professional development and encourage "thinking outside the box". Ultimately, it is our people which will create our success...by helping our customers grow and succeed
NewLane Finance is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disabled status, or genetic information .
NewLane Finance will not be able to provide Relocation or Sponsorship
Salary Range:
$77,390.00 - $127,139.75
Individual base pay may vary on additional factors such as the candidate's experience, job-related skills, relevant education, geographic location, and other specific business and organizational needs.
In addition to base salary, WSFS Financial Corporation (WSFS) and its subsidiaries may offer eligible Associates discretionary and formula-based incentive and retention awards. WSFS provides a competitive benefits package, which includes medical, dental, and vision coverage; a 401(k) plan; life, accident, and disability insurance; flexible spending accounts (FSAs) and health savings accounts (HSAs); and wellness programs. Additional benefits may include paid parental leave, military leave, vacation and other paid time off, sick leave in accordance with applicable state laws, and paid holidays. Benefit offerings are subject to eligibility requirements, legal limitations, and may vary based on an Associate's location and employment status. For more information about Associate benefits, please visit
WSFS Bank is inclusive and supportive of individual needs. If you have a physical or other impairment that might require an accommodation, including technical assistance with the WSFS Bank Careers website or submission process, please contact us via email at View email address on aplitrak.com.
WSFS is an equal opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.

Apply

Vacancy posted 2 days ago

Similar jobs that could be interesting for youBased on the Credit Operations Manager in Philadelphia, PA vacancy

Operations Program Manager - L5
$50 per hour
...working in an environment that values integrity and excellence.THE WORKJoin the Moorestown Operations Team! We are looking for a talented and motivated Operations Program Manager (OPM) to lead the Next Generation Launchers Manufacturing Project team. This role will need...
Suggested
Full time
Temporary work
Work experience placement
Casual work
Work at office
Flexible hours
Lockheed Martin
Moorestown, NJ
3 days ago
Operations Manager - Nationwide Relocation Program
$70k - $100k
...Operations Manager - Training & Relocation Program | Starting at $70K, Up to $100K After Placement Are you a strong leader looking for a high-growth opportunity with built-in advancement? Managed Labor Solutions (MLS), a nationwide leading provider of rental car...
Suggested
Local area
Relocation
Relocation package
Managed Labor Solutions
Philadelphia, PA
3 days ago
Specialized Tax Services - Energy Incentives & Credits Manager
$99k - $266k
...Tax ConsultingManagement LevelManagerJob Description & SummaryThe OpportunityAs a Specialized Tax Services - Energy Incentives & Credits Manager, you will focus on providing tax advice and solutions to clients in complex and niche areas of taxation, including accounting...
Suggested
Full time
Apprenticeship
H1b
PwC
Philadelphia, PA
3 days ago
Operations Manager Central Sterile Processing
$50 - $55 per hour
...Job Description Job Description Pride Health is seeking an Operations Manager - Central Sterile Processing to join the team at in Millbourne, PA 19082 . This is a 13-week contract opportunity and a great way to start working with a top-tier healthcare organization...
Suggested
Contract work
Local area
Shift work
Day shift
Pride Health
Philadelphia, PA
14 days ago
Specialized Tax Services - Energy Incentives & Credits Senior Manager
$124k - $335k
...OpportunityAs a Specialized Tax Services - Energy Incentives & Credits Senior Manager, you will provide strategic tax advice and solutions to... ...processes, focusing on achieving results and maintaining operational excellence. You will interact with clients at a strategic...
Suggested
Full time
Apprenticeship
H1b
PwC
Philadelphia, PA
3 days ago
Commercial Credit/ nCino Senior Manager
...in FY25 revenue. Visit us at .You Are:A Manager within the Commercial Banking Consulting... ...wholesale lending industry. The Commercial Credit Consultant designs and implements... ...industry-specific, function and digital operating model transformation, focusing on task relating...
Full time
Live in
Work at office
Local area
Accenture
Philadelphia, PA
2 days ago
SAP FSCM (Credit/Collections/Disputes) Manager - Consumer Goods
...customer needs, and transforming internal operations for efficiencies.SAP technologies power... ...and backgrounds.You are a confident Manager who spots and stays ahead of the SAP platform... ...expertise in FSCM, specifically: Credit Management (credit control areas, credit...
Full time
Work experience placement
Live in
Work at office
Local area
Accenture
Philadelphia, PA
1 day ago
Head of Operations & Business Management
$114.18k - $134.34k
Job TitleOperations Manager (CRE)Job Description SummaryThis is a full-time management position, with a focus on facility operations, financial management, risk management, center aesthetic, customer experience, and vendor management. Responsibilities include overseeing...
Minimum wage
Permanent employment
Full time
Contract work
For contractors
Work at office
Local area
Flexible hours
Shift work
Cushman & Wakefield
Philadelphia, PA
3 days ago
AIOps & Agentic Operations Advisory Senior Manager
...industries, we offer Strategy and, Interactive, Technology, and Operations services, all powered by the world’s largest network of... ...communities. Visit us at . We are seeking an experienced Senior Manager, AIOps & Agentic Operations Advisory to help large enterprises...
Full time
Work experience placement
Live in
Work at office
Local area
Night shift
Accenture
Philadelphia, PA
13 hours ago
Head of Operations Management (m/w/d)
...Beverage Manufacturing CompanyEddystone, PA AreaA leading global food & beverage manufacturing company is seeking an experienced Operations Manager to lead manufacturing operations at a high-volume production facility. This role is responsible for driving safety, quality,...
DSJ Global
Philadelphia, PA
13 hours ago
Utilities Industry Grid Operations Senior Manager
...together our capabilities across strategy, consulting, technology, operations, Song and Industry X with our deep industry expertise to create... ...and the ability to help clients modernize how they operate and manage the grid. You understand the critical role that Advanced...
Full time
Work experience placement
Live in
Work at office
Local area
Accenture
Philadelphia, PA
4 days ago
Head of Operations & Business Management
$80k - $140k
...South Gulph Road, King of Prussia, Pennsylvania, 19406CarMax, the way your career should be! Position OverviewAs a Business Operations Manager (BOM), you will lead a dynamic team of associates and serve as a key member of the store’s Senior Management team. This role...
Hourly pay
Full time
Local area
Night shift
CarMax
Philadelphia, PA
4 days ago
Operational Excellence Lead: BioVectra
$146.64k - $274.95k
...fermentation, small molecules, plasmid DNA, mRNA, LNP, and sterile fill, operating from Charlottetown, PEI and Windsor, Nova Scotia. This posting... ...that reads the current state of the production system, daily management, and culture through direct observation, operator interviews,...
Full time
Contract work
Local area
Remote work
Shift work
Agilent Technologies
Philadelphia, PA
4 days ago
Manufacturing Operations Excellence Consultant_Senior Associate
$77k - $202k
...AssociateJob Description & SummaryThe OpportunityAs a Manufacturing Operations Excellence Consultant, Senior Associate, you will specialize in... ...on building meaningful client connections and learning how to manage and inspire others. You will navigate increasingly complex...
Full time
H1b
PwC
Philadelphia, PA
13 hours ago
Operations Management Lead - Remote / Telecommute
$167.67k - $209.59k
...dbt Labs is building data pipelines to power the modern data stack for thousands of companies.We're looking for a Lead Company Operations Manager to join the COO Office — the team responsible for setting the pulse of the company: developing our strategies, holding...
Permanent employment
Full time
Work at office
Remote work
dbt labs
Philadelphia, PA
2 days ago
Firm Operations Manager
$300 per month
...Administrative Professional to lead internal administration and workflow systems. They are looking for a key operational leader to oversee business management, project scheduling, resource allocation, and technological integration. The successful candidate will be directly...
Casual work
Immediate start
Gateway Search Associates Inc
Blue Bell, PA
4 days ago
Head of Operations & Business Management
...Operations ManagerThe Operations Manager is responsible for the implementation, execution, and monitoring of the operational plans, programs, and projects to meet overall contractual and shipyard objectives. This position is responsible for all ship repair operations...
Temporary work
Relocation package
MK Consulting Group
Philadelphia, PA
3 days ago
Head of Operations Management (m/w/d)
$19 - $29 per hour
...Operations Manager We're building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves...
Hourly pay
Full time
Temporary work
Local area
Flexible hours
Shift work
Night shift
Weekend work
Day shift
Early shift
CVS Health
Lansdowne, PA
13 hours ago
Head of Operations & Business Management
...About the job Firm Operations Manager Location: Lower Gwynedd / Ambler Area, PA (Montgomery County - On-Site) Industry: Accounting / Tax Services / Financial Services Experience Level: Mid-Level (Associate / Operations Specialist) Job Function: Operations...
Full time
Work at office
Relocation
Calqulate
Ambler, PA
3 days ago
Head of Operations & Business Management
$91k - $136.5k
...Description External job description Our WW Operations network delivers millions of packages and smiles to Amazon customers every day.... ...focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and...
Hourly pay
Flexible hours
Shift work
Night shift
Amazon
Conshohocken, PA
3 days ago
Operations Manager
...Operations Manager Do you have a passion for leading others, an eye for detail, and the desire to see your efforts help grow a company? Then we have a great opportunity for you! As an Operations Manager at Mosquito Authority, you will oversee the day-to-day field operations...
Work at office
Local area
Work from home
Flexible hours
Weekend work
The Mosquito Authority
Narberth, PA
3 days ago
Head of Operations **URGENT**
...Facilities Operations ManagerThe Facilities Operations Manager is responsible for the safe, efficient, and cost-effective operation of facility services within an assigned client account. This position provides leadership and oversight for day-to-day facilities operations...
Contract work
For contractors
For subcontractor
Work at office
Immediate start
Weekend work
ABM Industries
Philadelphia, PA
4 days ago
Operations Manager
...Job Title Home Medical Operations Manager Job Description The Home Medical Operations Manager is responsible for the management and supervision of warehouse and medical service drivers/technicians; warehouse operations; and equipment orders. Coordinates and participates...
Work experience placement
Work at office
Work from home
Flexible hours
Night shift
Weekend work
Day shift
Weekday work
VITAS Healthcare
Sharon Hill, PA
5 days ago
Business Operations Manager
...Future Business Operations Manager – UK/Europe Future Business Operations Manager – UK/Europe Location: Teddington - United Kingdom Employment type: Full Time Workplace type: Hybrid Description Job Title: Future Business Operations Lead – UK/Europe Contract Type: Permanent...
Permanent employment
Full time
Contract work
Flexible hours
BMT Defence Services
Bryn Mawr, PA
13 hours ago
Head of Warehousing Operations
...Job Description Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare product. Receive and process telephone orders. Take inventory and complete associated paperwork. Clean equipment and facility approximately daily....
Domino's Franchise
Conshohocken, PA
2 days ago
Field Operations Manager
$118.2k - $155k
...TitleConsultative Sales Planning ManagerJob DescriptionWorks in a consultative fashion with VP – Field and Distributor Operations and others in management team to develop plans to ensure that Subaru of America (SOA) meets its annual vehicle sales target. Maintains...
Full time
Work at office
Remote work
2 days per week
Subaru
Camden, NJ
3 days ago
74D Chemical Operations Specialist
...Job Description Join the frontlines to protect against some of the world's most powerful threats. As a Chemical Operations Specialist for the Army National Guard, you will support the country during natural disaster relief efforts and safeguard the nation from chemical...
Part time
Weekend work
National Guard
Philadelphia, PA
5 days ago
Field Operations Manager
...Field Operations ManagerWe are excited to be recruiting on behalf of our growing partner - a leading field and technical services provider... ...machines. They are currently seeking a Field Operations Manager to support daily operations and drive regional expansion efforts...
Casual work
Local area
BlockRock South LLC
Philadelphia, PA
5 days ago
Autism Services Program Manager - Operations Leader
Kaleidoscope ABA is seeking a Program Coordinator in Bryn Mawr, PA to support ABA program operations, staff management, scheduling, and client services. You will handle intake coordination, insurance checks, and billing documentation in a fast-paced clinical setting. The...
Kaleidoscope ABA Autism Therapy Services
Bryn Mawr, PA
3 days ago
Network Operations Lead
...Jefferson Health in Elkins Park, PA, seeks an experienced program operations leader to manage daily rehabilitation program operations, ensure regulatory compliance, and drive outcomes through data-driven reviews with interdisciplinary care. You will lead programmatic meetings...
Jefferson Health
Elkins Park, PA
13 hours ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Credit Operations Manager. Be the first to apply!