Store General Manager

General ManagerReport To: Regional DirectorJob Type: Full Time Employee, ExemptDepartment/Team: OperationsLocation: Sandy Springs, GAJob DutiesEnsure full compliance with company standards, policies, and operational procedures across the bakeryMonitor store performance and ensure alignment with company goals and KPIsAnalyze sales, labor, and cost metrics; implement action plans to improve performanceMaintain brand standards in product quality, service, and store presentationOversee daily front-of-house and back-of-house operations to ensure consistency and efficiencyTrain, coach, and support franchisee and staff on operational excellence and service standardsConduct regular store evaluations and provide feedback for continuous improvementEnsure compliance with all health, safety, and sanitation regulationsSupport inventory control, ordering processes, and cost management to minimize wasteHandle escalated customer issues and ensure proper resolution aligned with brand valuesCollaborate with corporate teams (marketing, operations, R&D) to implement new initiativesExecute corporate-driven promotions and local store marketing effortsDrive customer satisfaction and strengthen brand reputation within the communityIdentify operational gaps and proactively recommend improvements to franchisee and corporateQualifications5+ years of successful bakery management history, experiences with bread a plusBasic food safety understanding and practiceIntermediate knowledge of MS office Suite – Word, Excel, and PowerPointEmployee BenefitsMed/Den/Vis/Life Insurance (100% Company Covered) from Day 1Short Term and Long-Term Disability Leave (short term 100% covered)401(k) Company MatchLife allowance Reimbursements (Monthly)Cellphone ReimbursementsEmployee Discounts (40% off CJ products & services)Paid Time Off (generous and increases by tier!)Paid Creative Leave (up to 4 weeks specified on years of service)Paid Holidays (11 days)Employee Club Activities (movie, e-sports, book, sports activity club, etc.)& Much More