Sales Support Specialist

Sales Support Specialist

PrideStaff is seeking a dynamic and detail-oriented Sales Support Specialist to join a premier automotive brokerage group in Watchung, NJ. This role is designed to support the sales team immediately after a vehicle has been sold, ensuring a smooth, organized, and high-quality experience for both clients and dealer partners.

The Sales Support Specialist plays a critical role in maintaining communication, managing complex follow-up tasks, and coordinating logistics from the moment of sale through vehicle delivery.

Compensation & Details

• Location: Watchung, NJ
• Position Type: Temp to Hire
• Base Salary: $22-$25/hr
• Performance Bonus: $25 per closed deal.
• Total Earning Potential: $72,000+ per year.
• Benefits: 401(k), paid time off, employee discounts, and a referral program.
• Schedule: Full-time, In-person.

Key Responsibilities

• Post-Sale Coordination: Assist the sales team by contacting clients post-sale to confirm details, provide insurance updates, and guide them through next steps using established scripts.
• Dealer Relations: Provide timely communication with partner dealerships to track paperwork, vehicle availability, and delivery timelines.
• Account Management: Manage and develop existing accounts through effective strategies to ensure long-term customer satisfaction and retention.
• CRM Discipline: Utilize CRM systems to track sales activities, customer interactions, and critical follow-up tasks.
• Revenue Enhancement: Identify opportunities to upsell additional products or services during customer interactions.
• Client Advocacy: Provide exceptional customer service by addressing inquiries promptly and professionally.

The Ideal Candidate

• Highly Organized: Possesses strong executive function skills and the ability to manage multiple moving parts without missing a step.
• Tech-Savvy: Proficient with computers, email, and scheduling tools; must be able to learn CRM and database systems quickly.
• Proactive Problem Solver: Takes initiative to identify potential issues in the post-sale process and resolve them efficiently.
• Expert Communicator: Strong interpersonal skills with the ability to tailor communication for management, clients, and internal teams.
• Sales-Minded: Experienced in upselling and cross-selling to maximize revenue opportunities.

Why Join This Team?

This is a fast-paced, team-oriented environment focused on transparency, organization, and customer satisfaction. It is the perfect opportunity for a detail-oriented professional who enjoys logistics and client relations but prefers a stable, support-focused role over "cold" sales.

Through PrideStaff, you will have a dedicated recruiter to help you navigate the transition into this rewarding career.

Ready to ensure a "white-glove" delivery experience? Apply today!